Interview with Niken Patel from Neuron7.ai conducted by AiThority
Niken Patel, CEO and Co-founder of Neuron7.ai, Discusses How Smart Resolution Hub Enhances Efficiencies in AI Q&A
In a recent AI Q&A, Niken Patel, CEO...
ISG Study Reveals Enterprises Are Not Satisfied with AI and Automation Services Despite Increasing...
ISG Report: AI and Automation Outsourcing Trends and Customer Satisfaction
In the ever-evolving landscape of technology and outsourcing, the latest ISG Star of Excellence™ CX...
Salesforce CEO Marc Benioff Cautions About Future GenAI Chatbot Mistakes
Court Orders Air Canada to Pay Out for Chatbot's Misleading Advice: Lessons Learned and Advice from CX Analysts
The recent court ruling against Air Canada...
Mitel Introduces Mitel CX, an Innovative AI-Powered Customer Experience Platform
Mitel® Introduces AI-Powered Customer Experience Management Platform, Mitel CX, to Enhance Customer Engagement and Drive Efficiency
Are you looking to enhance your organization’s customer...
Exciting Customer Experience Updates from Five9, NICE, Oracle, and Webex
Exciting CX Updates: New Releases and Integrations from Five9, NICE, Oracle, Webex, and Calabrio
Are you ready to revolutionize your customer experience (CX) strategy? This...
Axos Bank Unveils New AI + Human Maturity Model for Customer Experience
Exploring Axos Bank's AI Journey with Head of Centers of Excellence, Pallavi Walawalkar at CCW 2024 in Las Vegas
Are you curious about how artificial...
Microsoft Announces Ten Pre-Built Agents for Dynamics, Taking a Step Forward in AI Development
Microsoft Unveils Vision for Autonomous Agents at AI Tour in London
The tech world is abuzz with excitement following Satya Nadella’s recent announcement at...
Amazon Introduces AI Chatbot ‘Rufus’ for Customers in the United States
Amazon Launches Rufus: AI Chatbot Now Available for US Customers
Amazon's latest AI chatbot, Rufus, is making waves in the virtual shopping assistant space, offering...
Solgari partners with Element Communications to enhance global visibility of AI-driven customer experience application
Solgari Partners with Element Communications to Accelerate International Marketing Efforts
In today's fast-paced digital world, customer engagement is key to the success of any business....
AI or Humans: The 2024 Trends Report Unveils the Truth in CX
Glance Releases 2024 Guided CX Trends Report: AI, Humans, and Customer Experience
In today's fast-paced digital world, customer experience (CX) has become a crucial differentiator...
New
Exciting Updates: Google-HubSpot Dispute, Patagonia’s AI Lawsuit, and More in CX...
Latest Customer Experience News Roundup with CX Today's Charlie Mitchell and Prominent Analysts
Are you a fan of customer experience news? If so, you're in...
