Informatica and Carnegie Mellon Collaborate on AI Research
No Jitter Roll: SignalWire Launches AI Telecom Voice Stack and Quilr Releases Agentic AI Service-as-Software Platform
Are you ready to dive into the latest...
Finovate Global Spain: Exploring Payments, Mortgagetech, and Enhancing Customer Experience in Banking through AI
Recent Fintech Headlines from Spain: Wannme, Wypo, and CaixaBank’s AI Partnership
Are you interested in the latest fintech news from Spain? This week’s edition...
NICE Introduces Xceed AI Agents
No Jitter Roll: Latest Updates in Enterprise Communication and Collaboration
Are you ready to dive into the latest news in the enterprise communication and...
Zoom Communications, also known as Zoom, hosted the Asia-Pacific CX Summit and shared insights.
Insights from the Zoom Asia-Pacific CX Summit: The Future of Customer Experience
Are you looking to revolutionize your customer experience strategy in the Asia-Pacific...
SIA’s Goal: Enhancing Customer Experience with Artificial Intelligence
Singapore Airlines Partners with Salesforce to Enhance Customer Service Through AI-Powered Applications
Singapore Airlines (SIA) is taking customer service to new heights with its...
AI and the Future of Customer Experience: Working Together, Not Replacing Each Other
Navigating AI in Customer Experience: Balancing Efficiency with Human Empathy
The Gist: Humans Still Matter in the Age of AI
In a world where artificial...
Teleperformance, the CX Giant, Overcomes AI Concerns with Strong Performance
Teleperformance Demonstrates Resilience and Growth in 2024, Defying AI Concerns
Teleperformance: Navigating the Future of Customer Experience with Innovation and Resilience
In a world where...
New Charter’s Legal and MSP Reach Expanded through Acquisition of Element
ConnectWise Enhances RMM and RPA Solutions, Mitel Launches AI-Powered CX Platform, and More MSP News
ConnectWise continues to innovate and enhance its remote monitoring...
Qualtrics Introduces Autonomous AI Agents to Enhance Customer and Employee Experience
Qualtrics Introduces Experience Agents for Enhanced Customer and Employee Experiences
Qualtrics has recently introduced a game-changing innovation in the world of customer and employee...
Leveraging AI for Real-Time Personalization in Marketing, ET BrandEquity
AI-Powered Personalisation: Transforming Customer Experience at Scale
In today’s digital age, customer experience (CX) has become a crucial aspect of marketing strategies. One of...
New
AI specifically designed for creating optimal customer experiences leads to improved...
Enhancing Customer Interactions with Artificial Intelligence in Contact Centers
Artificial intelligence is revolutionizing the way customer service interactions are handled in contact centers. With the...
