Report finds that AI is the top priority for CX leaders in the Comms...
AI Emerges as Key Priority for IT and Customer Experience Leaders in the Future of Work: 8x8 Report
AI has become the key priority for IT and customer experience (CX) leaders as...
Zendesk Becomes First in Customer Experience Industry to Introduce Outcome-Based Pricing for AI Agents
Zendesk Introduces Outcome-Based Pricing for AI Agents: Revolutionizing Customer Service Pricing Models
In the fast-paced world of customer service, staying ahead of the curve is essential. With the rise of AI technology,...
Unleashing the power of generative AI in customer experience
Unleashing the Power of Generative AI: Transforming Customer Experiences in the Asia-Pacific Region
Are you ready to take your customer experience strategies to the next level? In collaboration with IDC, we are...
Introducing Talkdesk’s New One-Click “AI Rewriter” Solution for Contact Center Agents
Talkdesk Introduces Two New GenAI Solutions to Enhance Customer Experience with Talkdesk CX Cloud
Talkdesk, a leading provider of cloud contact center solutions, has recently announced the addition of two new generative...
T-Mobile partners with OpenAI to create AI-powered customer experience platform IntentCX
T-Mobile Partners with OpenAI to Develop AI-Driven CX Platform IntentCX
The future of customer service is here, and T-Mobile is leading the charge with its innovative AI-driven CX platform, IntentCX. In a...
HubSpot Announces Breeze, Promising to Simplify AI Integration
HubSpot Unveils Breeze: A Complete AI Solution for Businesses
HubSpot has recently made waves in the tech world with the unveiling of Breeze, a set of AI solutions embedded across its entire...
Human vs. Humane: The Pursuit of AI for Improved Customer Experience in Companies –...
Exploring the Intersection of Human vs. Humane: Companies Pursuing AI for Enhanced CX
In today's digital age, companies are constantly looking for ways to enhance the customer experience (CX) through the use...
Revolutionizing the Customer Experience with a Game-Changing Solution
The Transformative Power of Generative AI in Customer Experience (CX) Strategy
In today's digital age, customer experience (CX) has become a key differentiator for businesses looking to stand out in a crowded...
Survey by Kapture CX Reveals Customer Sentiment Insights as Most Popular AI-Powered CX Use...
Survey Findings: The Most Sought-After AI Use Cases in Customer Support & Automation
The Rise of AI in Customer Support: Key Findings from Kapture CX's Survey
In today's fast-paced world, where customers expect...
Survey by Kapture CX Reveals Customer Sentiment Insights as Most Popular AI-Powered CX Use...
Survey Findings: AI Use Cases in Customer Support & Automation Highlighted by Kapture CX
In today's fast-paced world, customer experience is more important than ever. With customers expecting personalized, instant responses, companies...
New
Salesforce Provides AI Guidance in Response to White House Executive Order
Salesforce's Response to White House Executive Order: Seven Actions to Build Trust in AI
In a world where artificial intelligence is becoming increasingly prevalent in...
