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The AI Customer Digest

The AI Customer Digest
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CX and AI

Informatica and Carnegie Mellon Collaborate on AI Research

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AI could be utilized by Google to expand its dominance in...

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Technology and Tools

Will AI Redefine the Call Center in 2022?

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Best Strategies

Personalized Marketing, Not Generic Branding: Evaluating AI Usage

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Best Strategies

The Common Pitfalls of AI in Customer Experience

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CX and AI

Finovate Global Spain: Exploring Payments, Mortgagetech, and Enhancing Customer Experience in...

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Industry News

AI-powered Google Cloud transforming businesses

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Technology and Tools

Five strategies for B2B sales leaders to leverage technology and AI...

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Best Strategies

White House mandates agencies to create AI strategies and appoint leaders

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CX and AI

NICE Introduces Xceed AI Agents

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CX and AI

Which AI is Better for Customer Experience: Conversational AI or Generative...

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Navigating Conversational AI and Generative AI: Maximizing Contact Center Performance and CX Goals In the ever-evolving landscape of artificial intelligence, two key solutions are making...

Latest Trends in Customer Care and AI-Powered Solutions Unveiled in New...

Utilizing Data and AI for Intent-Based Customer Experience: A Look at...

Medallia Introduces New AI Innovations for Enhanced Personalization

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