Zendesk Unveils Upgraded AI Service Suite, Boasts the “Ultimate Service Solution”
Zendesk Unveils New AI-Powered Products and Capabilities at Zendesk Relate 2024
Zendesk has truly solidified its position as a leader in AI-powered customer service solutions...
Oracle Enhances Service & Sales Teams with Advanced AI Features
Oracle Enhances AI Capabilities in Fusion Cloud Customer Experience Suite
Oracle has once again raised the bar in the world of customer experience with the...
Zendesk Teams Up with Anthropic and AWS to Enhance AI Technology
Zendesk Announces New AI Collaborations with AWS and Anthropic at Zendesk Relate 2024
Zendesk, a leading CRM and helpdesk provider, has recently announced exciting new...
Approaching Contact Center Bots with Care: The Blueprint for Conversational AI
Unleashing the Power of Generative AI in Contact Centers: A Blueprint for Success
The rise of generative AI (GenAI) in the business world has been...
Five9 Secures Its Biggest Deal Yet, AI Bookings Increase by 15 Times
Five9 Signs Largest Deal Ever with Fortune 50 Company and Prominent US Bank
Five9, a leading provider of cloud contact center software, has recently announced...
Exciting Customer Experience Updates from Salesforce, Microsoft, Zendesk, and Vonage
Recent Developments in the CX Sector: Salesforce Nears Acquisition, Microsoft Dynamics Prices Increase, Zendesk Introduces AI Advancements, and Vonage Revenue Declines
In the fast-paced world...
HubSpot Revolutionizes Content Marketing, Expands Commerce Hub Globally
HubSpot Unveils Content Hub and Takes Commerce Hub Global: A Closer Look at the Latest Updates
Are you struggling to keep up with content demands...
Oracle broadens the use of generative AI in its customer experience applications
Oracle CX Applications Users Receive Second Wave of GenAI Tools for CRM, Contact Center, Field Service, and Marketing
Oracle CX applications users have reason to...
Integrating Artificial Intelligence into Digital Experiences: Insights from Verizon’s David Werner
Navigating the Path to Customer Experience Excellence: Leveraging AI and Constant Change
In today's digital age, customer experience is more important than ever. Agencies are...
Salesforce Einstein Copilot is now widely accessible
Salesforce Launches Einstein Copilot: A Conversational AI Assistant for CRM
Salesforce has recently announced the general availability of Einstein Copilot, the company's conversational AI assistant...
New
Transcom, a global outsourcing company, partners with Netomi AI to enhance...
Awesome CX by Transcom Announces Strategic Partnership with Netomi AI to Revolutionize Customer Experience Industry
The Future of Customer Experience: Awesome CX Partners with Netomi...
