Kore.ai Solutions are now accessible on AWS Marketplace
Kore.ai Expands Reach with XO Automation and Contact Centre AI Solutions in AWS Marketplace
Kore.ai, a leading provider of AI solutions, has recently announced...
Klarna Fully Embraces AI Technology, Announces Plan to Reduce Workforce by 50%
Klarna Announces 50% Workforce Reduction and Embraces AI Technology
The recent announcement by Klarna to reduce its workforce by almost 50% has sent shockwaves...
26 Companies Recognized for AI & CX Excellence by Verint at EMEA Inspire Awards
Verint Celebrates Customer Excellence at 2024 EMEA Inspire Awards
Verint (NASDAQ: VRNT) recently hosted the 2024 EMEA Inspire Awards in London, celebrating customer excellence...
Report by Zendesk highlights the customer experience advantages of implementing artificial intelligence in the...
“2025 CX Trends Report: The Growing Influence of AI on Customer Experience and Organisational Success”
The future of customer experience is here, and it’s...
Simplifying Customer Success: HubSpot’s Mission
HubSpot’s AI-Powered Tools: The Gist
The Gist: HubSpot’s AI-Powered Tools Revolutionize Marketing
HubSpot, a leading marketing and sales platform, has recently introduced AI-powered tools that...
Utilizing Data and AI: T-Mobile US’s Approach to Intent-Based Customer Experience
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Salesforce Introduces Revolutionary AI Agents Solution, Agentforce
Salesforce Unveils Autonomous AI Agents with Agentforce Suite for Enhanced Customer Experience and Business Efficiency
Are you ready for the next big transformation in...
HubSpot Announces Breeze, Promising to Simplify AI Integration
HubSpot Unveils Breeze: AI Solutions Embedded Across Entire Customer Platform
HubSpot has recently made waves in the tech world with the unveiling of Breeze,...
Introducing Talkdesk’s New One-Click “AI Rewriter” Solution for Contact Center Agents
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Mitel Introduces AI-Powered Customer Experience Management Platform to Enhance Customer Satisfaction » Global Business...
Mitel Unveils New AI-Powered Customer Experience Platform, Mitel CX
In today’s digital era, customer expectations are higher than ever before. Businesses are constantly looking...
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The transformative impact of generative AI on the customer experience landscape
The Rise of Generative AI in Customer Experience: Transforming CX with ChatGPT and Beyond
The Rise of Generative AI in Customer Experience: A Game-Changer for...
