Increasing number of companies are utilizing open source AI tools to maximize return on...
IBM Study: Companies Investing in AI for Long-Term Success with Open-Source Tools
The Future of AI: Companies Investing in Open Source Tools for Greater...
Achieving Harmony Between Human Creativity and AI in Marketing by 2025
Key Themes Shaping Marketing in 2025
In the ever-evolving world of marketing, 2025 is shaping up to be a year defined by a return...
Chinese AI Startups Gain Ground in Competition with U.S.-based OpenAI: CX Daily
Chinese AI Startups Challenge U.S.-based OpenAI: Cover Story
“Chinese AI Startups Making Waves in the Global Market”
In the fast-paced world of artificial intelligence, Chinese...
Exciting Updates from Cisco, Salesforce, NICE, and Genesys
Recent Developments in the CX Space: Cisco, NICE, and Genesys Making Waves
The past week in the customer experience (CX) space has been buzzing...
Exciting Updates from Salesforce, Zoom, Twilio, and IBM
This Week in CX: Salesforce Integration Expansion, Zoom’s Big CCaaS Win, Twilio’s New AI Release, and IBM’s Agentic AI Announcement
This week in the...
Exciting Updates from Microsoft, Salesforce, SAP, and Talkdesk
Top Stories in Customer Experience and Service Space: Microsoft’s Autonomous Agents, Salesforce’s Acquisition, and Talkdesk’s Embedded CCaaS Solution
The customer experience and service space...
Exciting Updates from Five9, Dialpad, Salesforce, and Zendesk
Recent Developments in the CX Space: Five9, Dialpad, Salesforce, and Zendesk Innovations
Another busy week in the CX space has seen some exciting developments...
Exciting Customer Experience Updates from AWS, Verint, Kore.ai, & Twilio
Top AI News Stories of the Week: AWS, Verint, Kore.ai, Twilio
Are you ready to dive into the latest advancements in AI technology? From...
Keep an Eye on These 10 Conversational AI Providers in 2025
Top Ten Most Innovative Conversational AI Brands for 2025
Are you curious about the top innovators in the conversational AI space? Look no further!...
Examining Google’s CCaaS Suite with AI-Enhanced Customer Engagement
Google Launches AI-Driven Customer Engagement Suite: Market Implications, Competition, and Adoption Challenges
The Gist: Google Launches AI-Driven Customer Engagement Suite
Google has recently introduced the...




















