The Importance of ‘Boring’ AI in Enhancing Customer Service
Demystifying AI: Making Customer Service Easy and Boring
In a world where flashy technology often steals the spotlight, it’s refreshing to hear that AI...
Startek® awarded for innovative Generative AI technology with 2025 Artificial Intelligence Excellence Award
Startek Wins 2025 Artificial Intelligence Excellence Award for Generative AI Solution
Startek, a global customer experience solutions provider, has recently been recognized for its...
The Future of Enterprise Innovation: Agentic AI Leading the Way
The Rise of Agentic AI: Transforming the Corporate World
The corporate world is evolving at a rapid pace, with artificial intelligence (AI) agents leading...
AI Boosts Customer Service Revenue
The Future of AI in Customer Experience: Trends for 2025
Artificial intelligence (AI) is revolutionizing the way enterprises approach customer experience (CX). No longer...
Before Deploying AI Agents in Retail: Key Considerations
Unleashing the Power of Agentic AI in Retail Innovation: Exploring AI Agents and Their Impact on Business
The world of retail is constantly evolving,...
Google Introduces Pixel 9a with Enhanced Features and Restricted AI Functions – IT Voice
Introducing the Google Pixel 9a: Affordable Innovation in the A-Series Lineup
Are you in the market for a new smartphone that offers both affordability...
E-commerce 2.0: Personalized Shopping with Generative AI for Better Outcomes
Revolutionizing E-commerce: Personalized Shopping with Generative AI – Capgemini New Zealand
E-commerce has come a long way since its inception, and with the advent...
Talkdesk introduces AI agents for enhanced voice self-service
Introducing Talkdesk AI Agents for Voice: Elevating Customer Self-Service Interactions
The future of customer self-service interactions is here, and it’s voice-powered. Talkdesk, a leading...
Qualtrics places its bets on Experience Agents in the competitive enterprise AI market
Qualtrics Launches Experience Agents at X4 Summit – A New Era of AI-Driven Customer and Employee Interactions
Revolutionizing Customer and Employee Experiences with Qualtrics’...
Vietnamese AI startups with Vin Gro receive investments from domestic accelerators
Vietnam Start-up Filum AI Secures Major Investment from Vin Ventures to Expand Southeast Asian Market with AI-Based Customer Experience Management Platform
The Vietnamese start-up...
New
Report Urges Brands to Embrace Voice Technology or Risk Falling Behind
The Growing Trend of AI-Powered Voice Technology: A TELUS Digital Report
Voice technology powered by artificial intelligence (AI) is rapidly becoming a staple in...
