Frost & Sullivan Study: AI Set to Enhance Customer Engagement in CX Operations
Most CX Operations Will Soon Use AI to Help Agents Better Engage Customers, Frost & Sullivan Study Finds
In today’s fast-paced world, customer experience...
Afiniti Emerges from Bankruptcy with Plans to Grow Its Portfolio
Afiniti Successfully Exits Chapter 15 Bankruptcy with Recapitalization Transaction Approval
Afiniti’s Journey from Bankruptcy to Revitalization: A Story of Resilience and Innovation
In a surprising...
Kore.ai Unveils New Agentic AI Platform with Goal of Revolutionizing Enterprise Operations
Kore.ai Launches Agentic AI Platform: AI for Work
Kore.ai has once again proven itself as a leader in the AI space with the launch...
US regional colleges can thrive by adopting CX and AI – Times Higher Education
Embracing CX and AI: Hope for Struggling US Regional Colleges – Times Higher Education
In today’s rapidly changing higher education landscape, many regional colleges...
Zendesk Appoints Mitch Young as Head of APAC to Drive Growth in AI-Powered Customer...
Zendesk Appoints Mitch Young as Asia Pacific Leader, Driving Growth in the Region
Zendesk, a leading customer experience software company, has made a significant...
Reduce Holiday Stress with AI-Enhanced Customer Experience
Activating Technology to Improve Customer Experience this Holiday Season
The holiday season is fast approaching, and retailers are gearing up for what is expected...
Exciting Updates in Customer Experience – Microsoft’s AI Agents, Afiniti’s Bankruptcy, and Sprinklr’s New...
“Latest Customer Experience News with CX Today’s Charlie Mitchell and Prominent Analysts”
Are you a fan of customer experience news? If so, you’re in...
Taking a Deeper Dive into the Zoho-NVIDIA Partnership: CX Today’s Analysis
Exploring the Big Zoho-NVIDIA Announcement: A Closer Look in CX Today
The Big Zoho-NVIDIA Announcement: A Closer Look
In the world of technology, partnerships and...
Amazon Connect Utilizes Generative AI to Enhance End-to-End Customer Experience
Amazon Connect Introduces New Generative AI Enhancements for Enhanced Customer Experiences
Are you looking to enhance your customer service experience and improve customer satisfaction?...
IBM Launches New Orchestration Tool for Managing AI Agents
IBM Unveils Watsonx Orchestrate: A Game-Changer for Autonomous AI Agents
IBM’s latest unveiling of watsonx Orchestrate is a game-changer in the world of autonomous...
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Lenovo’s dedication to customer support and sustainability in supply chain acknowledged
Lenovo Leading the Way in Customer Service and Sustainability
In today's digital age, customers expect more from businesses than ever before. With access to digital...
