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The AI Customer Digest

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Generative AI: The Future of Customer Experience for Top Brands, According...

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CX and AI

Head of Tata Consultancy Services Predicts AI Will Render Call Centers...

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TTEC Wins Gold Stevie® Award for Thought Leadership in AI-Enhanced Customer...

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Technology and Tools

Adobe Study: Brands are catching up on adoption as 57% of...

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Salesforce Launches New Unified Knowledge Solution with Personalization Features

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Exciting Updates from OpenAI, Google, Salesforce, and Verint in the World...

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8 Essential Data Storage Requirements for AI that You Must Understand

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Challenges and Solutions

AI Steals the Show at Lenovo Tech World Hong Kong

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Salesforce Introduces Public Sector Einstein 1 for Service – Enhancing Customer...

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Zendesk Unveils Upgraded AI Service Suite, Boasts the “Ultimate Service Solution”

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CEO of Salesforce Unveils Company’s ‘Next Major Evolution’

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Salesforce CEO Announces Shift Towards Autonomous AI Agents: Introducing Agentforce The tech world is abuzz with the recent announcement from Salesforce’s CEO, Marc Benioff,...

Exciting Updates from Microsoft, AWS, and Twilio in the World of...

Google Introduces Pixel 9a with Enhanced Features and Restricted AI Functions...

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