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The AI Customer Digest
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The AI Customer Digest
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Industry News
Generative AI: The Future of Customer Experience for Top Brands, According...
The AI Customer Digest
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May 26, 2024
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CX and AI
Head of Tata Consultancy Services Predicts AI Will Render Call Centers...
The AI Customer Digest
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May 26, 2024
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Industry News
TTEC Wins Gold Stevie® Award for Thought Leadership in AI-Enhanced Customer...
The AI Customer Digest
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May 26, 2024
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Technology and Tools
Adobe Study: Brands are catching up on adoption as 57% of...
The AI Customer Digest
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May 26, 2024
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Industry News
Salesforce Launches New Unified Knowledge Solution with Personalization Features
The AI Customer Digest
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May 26, 2024
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Industry News
Exciting Updates from OpenAI, Google, Salesforce, and Verint in the World...
The AI Customer Digest
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May 26, 2024
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Best Strategies
8 Essential Data Storage Requirements for AI that You Must Understand
The AI Customer Digest
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May 26, 2024
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Challenges and Solutions
AI Steals the Show at Lenovo Tech World Hong Kong
The AI Customer Digest
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May 26, 2024
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Industry News
Salesforce Introduces Public Sector Einstein 1 for Service – Enhancing Customer...
The AI Customer Digest
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May 26, 2024
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Industry News
Zendesk Unveils Upgraded AI Service Suite, Boasts the “Ultimate Service Solution”
The AI Customer Digest
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May 26, 2024
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Industry News
CEO of Salesforce Unveils Company’s ‘Next Major Evolution’
The AI Customer Digest
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November 22, 2024
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Salesforce CEO Announces Shift Towards Autonomous AI Agents: Introducing Agentforce The tech world is abuzz with the recent announcement from Salesforce’s CEO, Marc Benioff,...
Exciting Updates from Microsoft, AWS, and Twilio in the World of...
July 10, 2024
Google Introduces Pixel 9a with Enhanced Features and Restricted AI Functions...
March 23, 2025
The Customer Segmentation Guide Has Evolved
May 1, 2025
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Industry News
New Zendesk study shows 92% of Indian industry leaders believe AI...
Industry News
Human vs. Humane: The Pursuit of AI for Improved Customer Experience...
CX and AI
Key Insights from The Forrester Wave Report on Conversational AI for...
Best Strategies
Moving Forward: Implementing AI-Powered Customer Engagement Strategies in the Industry