Exciting Updates in Customer Experience: NICE’s New CEO, Salesforce’s Acquisition of PredictSpring, and Five9...
"Latest Trends in Customer Experience: Insights from CX Analysts"
Are you a fan of all things customer experience? If so, you won't want to miss...
HubSpot Unveils Agent.AI: The Exclusive Network of AI Agents
HubSpot Introduces Agent.AI: A Network of Autonomous AI Agents for Marketing, Sales, and Customer Service Teams
HubSpot, a leading CRM company, has recently introduced a...
Global Automation Supplier Chooses Vonage to Enhance Agent Experiences
Vonage Contact Center for Service Cloud Voice Chosen by Endress+Hauser to Enhance Customer Experiences
The partnership between Vonage and Endress+Hauser is set to revolutionize customer...
Tableau Einstein: Salesforce Unveils New AI Analytics Platform
Salesforce Announces Tableau Einstein: A New AI Visual Analytics Platform to Enhance Data-Driven Workflows
Are you ready to revolutionize the way you handle data in...
Towards New Horizons: Enhancing Efficiency and Human Connection in CX
Team Marksmen Network’s CX Transformation Conclave: Elevating Customer Experiences with Human Touch
The Team Marksmen Network’s CX Transformation Conclave is set to be a game-changer...
Exploring the Impact of AI on Customer Experience at the ISG Digital Business Summit
Leaders from Airbus, Swiss Re, Roche and More to Speak at ISG Digital Business Summit in Frankfurt on October 7–8
Are you interested in the...
Verint Increases Forecast as Demand for Bots Rises among Customers
Verint Raises Guidance in Response to AI-Powered Bot Adoption
Verint, a leading provider of AI-powered bots, has recently announced plans to raise its guidance in...
The Latest in Conversational Intelligence: A Summary
Exploring Conversational Intelligence with AssemblyAI: A Discussion with Senior Product Manager Nick Morris
Are you curious about the latest trends in conversational intelligence? Look no...
T-Mobile partners with OpenAI to create IntentCX, an AI-powered customer experience platform
T-Mobile Partners with OpenAI to Develop AI-Driven CX Platform IntentCX
The future of customer service is here, and T-Mobile is leading the charge with its...
Businesses can now access the most comprehensive and cost-effective AI-powered multichannel customer experience solution
GoTo Launches GoTo Connect CX: Affordable AI-Powered Customer Experience Tools for SMBs and Multi-Location Businesses
Are you a small or medium-sized business looking to enhance...
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Navigating CX Challenges in Banking: Adapting to Changing Customer Demands
Enhancing Customer Experience in Banking: The Intersection of Technology and Human Touch
In today’s fast-paced world, the banking industry is undergoing a significant transformation. Technology...
