RingCentral and Verint Collaborate to Provide AI-Powered Workforce Engagement Management and CX Automation to...
RingCentral and Verint Announce Strategic Partnership to Bring AI-Powered Workforce Engagement Management and CX Automation to RingCX Customers
RingCentral and Verint Announce Strategic Partnership...
Microsoft Announces Ten Pre-Built Agents for Dynamics, Taking a Step Forward in AI Development
Microsoft Unveils Vision for Autonomous Agents at AI Tour in London
The tech world is abuzz with excitement following Satya Nadella’s recent announcement at...
Afiniti’s Bankruptcy Filing Serves as a Cautionary Tale for the AI CX Industry
Afiniti Files for Chapter 15 Bankruptcy in the US: What’s Next for the AI Customer Experience Vendor?
It’s a tough day for Afiniti as...
Understanding the Implications of a 115.9% Yearly Growth on Customer Experience (CX)
The Gist: ChatGPT, NotebookLM, and Generative AI Growth Trends
Are you ready to dive into the world of generative AI and its impact on...
BrandEquity’s Marketing and Advertising News Report
Survey Reveals Growing Demand for Hybrid Support Systems in Customer Interactions
Title: The Future of Customer Support: Balancing AI and Human Interaction
In a rapidly...
Customers are adopting AI-driven customer service
Study Shows Consumers Embracing AI-Powered Customer Support, Especially Gen Z
The Future of Customer Support: How AI is Revolutionizing the Customer Experience
In today’s fast-paced...
The Implications of Trump’s Win on AI
The Gist: AI’s Resurgence, Political Backdrop, and Economic Implications
In the ever-evolving landscape of technology and politics, artificial intelligence (AI) has emerged as a...
Tenstorrent and LG collaborate to advance AI chip development
LG Electronics Expands Partnership with Tenstorrent for AI Chip Development and Future Mobility Applications
LG Electronics and Tenstorrent are teaming up to revolutionize the...
Retailers face trust challenges with the rise of generative AI in the mainstream
Understanding Generative AI in E-Commerce: Building Trust and Enhancing Customer Experiences
In today’s rapidly evolving retail landscape, the integration of generative AI technology is...
ServiceNow and Five9 Collaborate to Launch AI-Powered Customer Service Platform in 2025
ServiceNow and Five9 Announce Expanded Partnership for AI-Powered Unified Employee and Customer Experiences
Are you ready for a game-changing partnership in the world of...
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Building a Valuable Customer Experience Strategy: 5 Tips to Enhance CX
Building a Strong Customer Experience Strategy: Key Steps and Considerations
In today's competitive business landscape, providing an exceptional customer experience is crucial for organizations looking...
