RingCentral and Verint Collaborate to Provide AI-Powered Workforce Engagement Management and CX Automation to RingCX Customers – Business Wire

RingCentral and Verint Announce Strategic Partnership to Bring AI-Powered Workforce Engagement Management and CX Automation to RingCX Customers

RingCentral and Verint Announce Strategic Partnership to Bring AI-Powered Workforce Engagement Management and CX Automation to RingCX Customers

In the fast-paced world of business, customer experience is key. Companies are constantly looking for ways to improve their customer service and engagement to stay ahead of the competition. That’s why the recent announcement of a strategic partnership between RingCentral and Verint is so exciting.

RingCentral, a leading provider of cloud-based communication and collaboration solutions, has teamed up with Verint, a global leader in customer engagement solutions, to bring AI-powered workforce engagement management and CX automation to RingCX customers. This partnership will allow businesses to leverage the power of artificial intelligence to enhance their customer service and engagement strategies.

With the integration of Verint’s AI-powered workforce engagement management and CX automation solutions into RingCX, businesses will be able to streamline their customer interactions, improve agent productivity, and deliver a more personalized customer experience. By harnessing the power of AI, companies can automate routine tasks, analyze customer data in real-time, and provide more efficient and effective customer service.

This strategic partnership between RingCentral and Verint is a game-changer for businesses looking to take their customer experience to the next level. By combining the strengths of both companies, RingCX customers will have access to cutting-edge AI technology that can revolutionize the way they engage with their customers.

In conclusion, the partnership between RingCentral and Verint is a win-win for businesses looking to enhance their customer service and engagement strategies. By leveraging the power of AI, companies can improve their customer interactions, boost agent productivity, and deliver a more personalized customer experience. This collaboration is sure to set a new standard for customer engagement in the digital age.

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