Twilio Introduces New AI Assistants for Customer-Facing Teams
Twilio Unveils New AI Assistants Framework to Enhance Customer Interactions
Twilio, a leading cloud communications platform, has recently unveiled a groundbreaking framework that promises...
Scorebuddy Develops a Strategic Plan for Success in the AI-Powered Customer Experience Landscape
Scorebuddy: Transforming Contact Centre Performance Evaluation with AI Integration
The world of customer experience (CX) is rapidly evolving, and Scorebuddy is at the forefront...
Industry and CX Sectors: A Look at How Companies Utilized AI in 2024
AI Adoption in UK Manufacturing: Are Businesses Falling Behind?
The Impact of AI on Business: Are Companies Falling Behind?
Artificial Intelligence (AI) has been a...
Zendesk 2025 CX trends report reveals that 81% of Indian consumers are seeking AI...
“Zendesk’s 2025 Customer Experience Trends Report: The Rise of Human-Centric AI in India”
The future of customer experience is here, and it’s all about...
CEO of Salesforce Unveils Company’s ‘Next Major Evolution’
Salesforce CEO Announces Shift Towards Autonomous AI Agents: Introducing Agentforce
The tech world is abuzz with the recent announcement from Salesforce’s CEO, Marc Benioff,...
Ike’s Love & Sandwiches Enhances Customer Experience with Tattle’s AI-Powered CX Platform
Tattle Partners with Ike’s Sandwiches to Enhance Customer Experience and Operational Performance
Are you a fan of Ike’s Love & Sandwiches? Well, get ready...
Ike’s Love & Sandwiches Enhances Customer Experience with Tattle’s AI-Powered CX Platform
Ike’s Sandwiches Partners with Tattle to Enhance Customer Experience and Operational Performance
Are you a fan of Ike’s Love & Sandwiches? Well, get ready...
Report Urges Brands to Embrace Voice Technology or Risk Falling Behind
The Growing Trend of AI-Powered Voice Technology: A TELUS Digital Report
Voice technology powered by artificial intelligence (AI) is rapidly becoming a staple in...
Ike’s Love & Sandwiches Enhances Customer Experience with Tattle’s AI-Powered CX Platform
Tattle Partners with Ike’s Sandwiches to Enhance Customer Experience and Operational Performance
Are you a fan of delicious sandwiches and exceptional customer experiences? If...
Public Preview of Microsoft’s Autonomous Agents Now Available
Microsoft Unveils Public Preview of Agentic AI: Copilot Studio and Autonomous Agents
Microsoft’s announcement of the public preview of its agentic AI at Ignite...
New
NICE Introduces CXone Mpower: The Ultimate CX-Aware AI Solution for Seamless...
NICE Launches CXone Mpower: The World's First CX-Aware AI Platform
Are you looking to revolutionize your customer experience strategy? Look no further than CXone Mpower,...
