T-Mobile partners with OpenAI to create AI-powered customer experience platform IntentCX
T-Mobile Partners with OpenAI to Develop AI-Driven CX Platform IntentCX
The future of customer service is here, and T-Mobile is leading the charge with its innovative AI-driven CX platform, IntentCX. In a...
HubSpot Announces Breeze, Promising to Simplify AI Integration
HubSpot Unveils Breeze: A Complete AI Solution for Businesses
HubSpot has recently made waves in the tech world with the unveiling of Breeze, a set of AI solutions embedded across its entire...
Human vs. Humane: The Pursuit of AI for Improved Customer Experience in Companies –...
Exploring the Intersection of Human vs. Humane: Companies Pursuing AI for Enhanced CX
In today's digital age, companies are constantly looking for ways to enhance the customer experience (CX) through the use...
Revolutionizing the Customer Experience with a Game-Changing Solution
The Transformative Power of Generative AI in Customer Experience (CX) Strategy
In today's digital age, customer experience (CX) has become a key differentiator for businesses looking to stand out in a crowded...
Survey by Kapture CX Reveals Customer Sentiment Insights as Most Popular AI-Powered CX Use...
Survey Findings: The Most Sought-After AI Use Cases in Customer Support & Automation
The Rise of AI in Customer Support: Key Findings from Kapture CX's Survey
In today's fast-paced world, where customers expect...
Survey by Kapture CX Reveals Customer Sentiment Insights as Most Popular AI-Powered CX Use...
Survey Findings: AI Use Cases in Customer Support & Automation Highlighted by Kapture CX
In today's fast-paced world, customer experience is more important than ever. With customers expecting personalized, instant responses, companies...
Prashanth Krishnaswami of Zoho discusses AI integration, privacy, and emerging markets – Brand Wagon...
Navigating the Changing Landscape: Zoho's Strategies for Success amid Competition and AI Integration
In today's rapidly evolving business landscape, companies are under immense pressure to adapt and thrive amidst fierce competition and...
Introducing ElevateAI by NICE: Purpose-Built Gen AI for the Contact Center (featuring Demos!)
Exploring NICE ElevateAI with Head of Sales and Strategic Partnerships, Ashley Griggs
Are you interested in learning more about the latest advancements in artificial intelligence and customer experience technology? Look no further...
Highlighting AI’s Influence at Trescon’s World CX Summit & Awards 2024
"World CX Summit and Awards 2024: Bengaluru's Premier Event for Customer Experience Innovation"
The World CX Summit and Awards 2024 is just around the corner, and the excitement in the Bengaluru startup...
Survey: Most Organizations See Generative AI as Essential for CX, but 63% Find Implementation...
Organizations Embrace Generative AI for CX, but Face Cost Challenges: Survey
In today's fast-paced digital world, customer experience (CX) is more important than ever. With the rise of artificial intelligence (AI), organizations...
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Salesforce Provides AI Guidance in Response to White House Executive Order
Salesforce's Response to White House Executive Order: Seven Actions to Build Trust in AI
In a world where artificial intelligence is becoming increasingly prevalent in...
