Five9 Partner Awards Recognize Leading CX & AI Innovators as Partner Sales Reach 80%...
Five9 Announces 2024 Global Partner Awards Recognizing Excellence in Customer Experience, Digital Transformation, and Technological Innovation
Are you interested in learning about the top partners in customer experience, digital transformation, and...
HubSpot’s AI Agent Platform Surpasses 500,000 Users in Record Time
Agent.ai Surges Past 500,000 Users: A Look at the Agentic AI Platform Built by HubSpot Founder & CTO Dharmesh Shah
Are you ready to revolutionize your customer experience with the power...
Virgin Money’s Chatbot Refuses to be Called a Virgin
Virgin Money Chatbot Mishap Highlights Risks of AI in Customer Service
When Chatbots Go Awry: The Hilarious and Serious Consequences of AI Mishaps
Awkward exchanges around being called a virgin can bring...
8×8, Inc. (EGHT): Revolutionizing Customer Experience with AI Innovations and Secure Payment Solutions
Unlock the Potential of Artificial Intelligence Investments: Exclusive Offer Inside!
Are you ready to jump on the AI bandwagon and potentially unlock a 10,000% return on your investment? The time to...
The Impact of AI-Native Platforms on Customer Service: Exploring Unified CX Solutions
The Future of Customer Service: How AI-Native Platforms are Revolutionizing CX
The Evolution of Customer Service: How AI-Native Platforms are Transforming CX
Customer service has always been a crucial aspect of business...
Kore.ai Unveils AI for Process, Their Latest Agentic AI Platform
Kore.ai Introduces AI for Process: Revolutionizing Enterprise Operations
Kore.ai is making waves in the world of artificial intelligence once again with the introduction of its latest platform, AI for Process. This...
Lawsuit Filed Against LinkedIn for Allegedly Utilizing Customer Data to Train AI
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Exciting Updates from Microsoft, ServiceNow, Cisco, and Verint in the World of CX
This Week in CX: Microsoft’s Customer Service Claim, ServiceNow and Verint Acquisitions, and Cisco’s Agentic AI Vision
This week in the world of customer experience (CX) has been filled with some...
The Changing Role of Artificial Intelligence in Contact Centers
Exploring the Role of AI in the Contact Center: Key Benefits and Future Trends for CX in 2025
The Future of AI in Contact Centers: Setting New Standards for CX in...
Essential Information for Every Business
The Impact of AI on Customer Experience (CX) Metrics: A Game-Changer for Businesses
In today’s fast-paced and competitive business landscape, customer experience (CX) metrics are more important than ever. Understanding how...
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Latest Trends in Customer Care and AI-Powered Solutions Unveiled in New...
New Survey Data Released: 2024 CX Leaders Trends & Insights
Are you curious about the latest consumer trends and how they are shaping the customer...
