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The AI Customer Digest

The AI Customer Digest
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Talkdesk Introduces Groundbreaking GenAI Suite for On-Premise Contact Centers

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Oracle enhances Fusion Cloud CX with AI for improved process efficiency

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Technology and Tools

Managing Security Risks of Generative AI in the Enterprise

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Korean Air and AWS Collaborate to Develop an “AI Contact Center”

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NICE introduces the first and only AI platform that is CX-Aware...

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NICE introduces the first and only AI platform that is CX-Aware...

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Challenges and Solutions

Consider Reading These 9 Top CRM Books

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NICE Introduces CXone Mpower: The Ultimate CX-Aware AI Solution for Seamless...

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Best Strategies

The Best Contact Center Events of 2024

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NICE Increases Investment in AI Technology in Las Vegas

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Ike’s Love & Sandwiches Enhances Customer Experience with Tattle’s AI-Powered CX...

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Ike’s Sandwiches Partners with Tattle to Enhance Customer Experience and Operational Performance Are you a fan of Ike’s Love & Sandwiches? Well, get ready...

GoTo Introduces Connect CX to Deliver Outstanding Customer Experiences

Ozonetel introduces CXi Agents to revolutionize customer experience through autonomous AI

Challenges, Best Practices, and More: A Guide to Email Customer Service

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