GoTo Introduces Connect CX to Deliver Outstanding Customer Experiences

Introducing GoTo Connect CX: Revolutionizing Customer Experiences with AI-Powered Tools

In today’s fast-paced business world, providing exceptional customer experiences is crucial for success. With the introduction of GoTo Connect CX, companies now have access to a comprehensive suite of AI-powered tools designed to streamline communication, enhance customer interactions, and ultimately drive revenue growth.

Connect CX combines GoTo Connect’s virtual phone system with innovative AI features to create a platform that is both powerful and affordable. This all-in-one solution is suitable for businesses of all sizes, offering a range of tools to help companies achieve great customer experiences while saving time and money.

Olga Lagunova, Chief Product and Technology Officer at GoTo, emphasizes the importance of simplifying and optimizing customer experience tools for businesses. With Connect CX, GoTo has taken the best of their communication tools and AI capabilities to create a platform that provides unmatched value and accessibility to growing businesses.

The Connect CX platform includes multichannel communication options, AI-powered features like the AI Messaging Assistant and GoPilot virtual assistant, actionable reporting insights, a shared inbox, a feature-rich business phone system, and advanced integrations with popular CRM and service platforms.

Customer feedback on the Connect CX platform has been overwhelmingly positive, with businesses like MaidPro praising the platform for its efficiency and cost-effectiveness. With the support of over one billion remote support sessions and one million customers, GoTo is a trusted provider of IT solutions, including their flagship products GoTo Resolve, GoTo Connect, and LogMeIn Rescue.

In conclusion, GoTo Connect CX is a game-changer for businesses looking to enhance their customer experiences and streamline their communication processes. With its affordable pricing, innovative AI features, and comprehensive suite of tools, Connect CX is a valuable asset for any company looking to stay ahead in today’s competitive market.

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