Best Customer Experience Conferences in North America for 2024

The Gist: CX Events to Attend in 2024

Are you a customer experience professional looking to stay ahead of the curve and enhance your skills? Look no further! The year 2024 still has a lineup of impactful CX conferences and events that you can’t afford to miss. From technical CMS development to customer success strategies, these events cover a wide range of topics that are essential for every CX pro.

Let’s dive into some of the most anticipated customer experience conferences happening in 2024:

Umbraco US Festival 2024: If you’re involved in the Umbraco CMS community, this event in Chicago on October 3-4 is a must-attend. With workshops, panel discussions, and networking sessions, you’ll deepen your understanding of Umbraco’s capabilities and engage with the wider community.

Customer Success Festival 2024: Taking place in Boston on October 3-5, this event brings together top professionals from the customer success sector to discuss key trends and challenges facing the industry. Gain actionable insights to enhance your customer success strategies and build stronger client relationships.

Sitecore Symposium 2024: Head to Nashville from October 15-18 for this gathering of professionals interested in digital transformation and customer experience technologies. Learn about Sitecore’s latest offerings, industry trends, and how to enhance customer engagement strategies.

Engage Marketing Conference 2024: Hosted in Portland on October 17-18, this event provides expert insight into the latest strategies and technological advancements in digital marketing. From AI to SEO, you’ll gain valuable knowledge to grow revenue and enhance your marketing efforts.

ICMI’s Contact Center Expo 2024: Happening in Orlando from October 21-24, this event is designed for professionals in the contact center and customer service sectors. Improve your customer experience, team management, and operational efficiency with practical insights and networking opportunities.

Content Marketing World 2024: San Diego will host this event from October 22-23, featuring over 100 sessions presented by leading brand marketing experts. Learn about innovations in marketing and network with professionals from top tech brands.

Acquia Engage New York 2024: On October 23-24, explore modern digital experience strategies and technology innovations in New York City. Network with peers, gain insights from industry experts, and improve customer engagement strategies.

Customer Contact Week (CCW) 2024: Nashville will host this event from October 23-25, focusing on customer contact and customer experience leaders. Explore AI, analytics, and employee experience to enhance your contact center operations.

UserTesting’s Human Insight Summit (THiS) 2024: From October 28-30 in Austin, this event brings together professionals from experience research, UX design, and product development. Gain insights into experience research, insights-driven product development, and leveraging customer feedback for growth.

Digital Customer Experience Summit 2024: Happening in Toronto on November 13-14, this event is geared towards customer experience professionals, digital transformation leaders, and tech strategists. Explore trends in digital customer experience and network with top CX professionals.

With a variety of topics, expert speakers, and networking opportunities, these customer experience conferences are essential for any CX pro looking to stay ahead in the rapidly evolving landscape of customer experience. Don’t miss out on the chance to deepen your knowledge, gain actionable insights, and connect with industry leaders at these impactful events in 2024.

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