The Top 11 Use Cases of Generative AI in Customer Experience
Top 11 Use Cases for Generative AI in Customer Experience: Insights and Actions
Generative AI, or GenAI, has been a game-changer in the customer...
AI and Automation: No Jitter
Exploring the Latest Trends in AI and Automation: No Jitter
AI & Automation: The Future of Work
In today’s fast-paced world, technology is constantly evolving...
Telstra and Accenture Collaborate to Enhance Customer Experience Through AI Innovation
Telstra and Accenture Propose Joint Venture to Accelerate Data and AI Roadmap
Telstra and Accenture are teaming up to take their data and AI...
Exciting Customer Experience Updates from Microsoft, Salesforce, HubSpot, and Avaya
This Week in CX: Microsoft’s New AI Agents, Salesforce’s Farewell to Einstein Copilot, HubSpot’s Agentic AI Growth, and More Avaya Layoffs
This week in...
Ozonetel introduces CXi Agents to revolutionize customer experience through autonomous AI
Ozonetel Launches CXi Agents to Transform Customer Experience with Autonomous AI
In today’s fast-paced digital world, customer experience is key to the success of...
Insights from Our Latest Report: How AI is Transforming Customer Experience
Exploring the Impact of AI in Customer Experience: Key Findings and Insights from CX Today’s Latest Report
In today’s fast-paced business environment, customer demands...
Banking trends shaping the industry in 2025: Insights from Backbase
“Backbase Report: The Future of Banking in 2025 – Six Key Market Trends to Watch”
The future of banking is rapidly evolving, with technological...
Adriaan Mol, Mollie CEO Koen Köppen, and YC support the launch of a new...
Open.cx Raises $1.52M in Pre-Seed Funding Round to Revolutionize AI Customer Support Platform
Are you tired of waiting on hold for hours just to...
Connecting with Your Artificial Audience: AI Enhances Persona Research
Revolutionizing Persona Research with AI-Powered Tools and Synthetic Personas
In the world of content marketing, understanding your target audience is crucial for creating successful...
The Year of Autonomous AI
The Emergence of Agentic AI: Transforming the Future of Technology
The world of Artificial Intelligence (AI) is constantly evolving, and the latest buzzword among...
New
Bury Company Wins Award for AI Innovation
Avoira Wins Award for Innovative AI-Powered Speech Analytics Solutions
Avoira: Leading the Charge in AI-Powered Customer Experience Solutions
In a world where customer experience (CX)...
