Twilio Introduces New AI Assistants for Customer-Facing Teams
Twilio Unveils New AI Assistants Framework to Enhance Customer Interactions
Twilio, a leading cloud communications platform, has recently unveiled a groundbreaking framework that promises to revolutionize customer interactions. The new AI...
Scorebuddy Develops a Strategic Plan for Success in the AI-Powered Customer Experience Landscape
Scorebuddy: Transforming Contact Centre Performance Evaluation with AI Integration
The world of customer experience (CX) is rapidly evolving, and Scorebuddy is at the forefront of this transformation. Founded by Chief Executive...
Industry and CX Sectors: A Look at How Companies Utilized AI in 2024
AI Adoption in UK Manufacturing: Are Businesses Falling Behind?
The Impact of AI on Business: Are Companies Falling Behind?
Artificial Intelligence (AI) has been a hot topic this year, with many reports...
Zendesk 2025 CX trends report reveals that 81% of Indian consumers are seeking AI...
“Zendesk’s 2025 Customer Experience Trends Report: The Rise of Human-Centric AI in India”
The future of customer experience is here, and it’s all about AI. Zendesk’s 2025 Customer Experience Trends Report...
CEO of Salesforce Unveils Company’s ‘Next Major Evolution’
Salesforce CEO Announces Shift Towards Autonomous AI Agents: Introducing Agentforce
The tech world is abuzz with the recent announcement from Salesforce’s CEO, Marc Benioff, about the company’s shift towards autonomous AI...
Ike’s Love & Sandwiches Enhances Customer Experience with Tattle’s AI-Powered CX Platform
Tattle Partners with Ike’s Sandwiches to Enhance Customer Experience and Operational Performance
Are you a fan of Ike’s Love & Sandwiches? Well, get ready for an even better experience because they...
Ike’s Love & Sandwiches Enhances Customer Experience with Tattle’s AI-Powered CX Platform
Ike’s Sandwiches Partners with Tattle to Enhance Customer Experience and Operational Performance
Are you a fan of Ike’s Love & Sandwiches? Well, get ready to experience an even better customer experience...
Report Urges Brands to Embrace Voice Technology or Risk Falling Behind
The Growing Trend of AI-Powered Voice Technology: A TELUS Digital Report
Voice technology powered by artificial intelligence (AI) is rapidly becoming a staple in the customer service industry, with more and...
Ike’s Love & Sandwiches Enhances Customer Experience with Tattle’s AI-Powered CX Platform
Tattle Partners with Ike’s Sandwiches to Enhance Customer Experience and Operational Performance
Are you a fan of delicious sandwiches and exceptional customer experiences? If so, you’ll be thrilled to hear about...
Public Preview of Microsoft’s Autonomous Agents Now Available
Microsoft Unveils Public Preview of Agentic AI: Copilot Studio and Autonomous Agents
Microsoft’s announcement of the public preview of its agentic AI at Ignite 2024 has sent shockwaves through the tech...
New
Expert Says AI Can Enhance Customer Experience and Quality Assurance Without...
The Future of AI in Business and Digital Testing: Addressing Concerns and Embracing Collaboration
In today's rapidly evolving digital landscape, the integration of artificial intelligence...
