Mitel Introduces New Speech Analytics Platform Powered by GenAI
Mitel Launches New Speech Analytics Platform: Mitel Interaction Recording Insights AI
Mitel, a leading provider of communication and collaboration solutions, has recently announced the...
Avaya enhances customer experience with AI-powered Virtual Operations Manager at Gitex Global
Avaya Unveils Virtual Operations Manager Concept at Gitex Global, Transforming Customer Experience with AI
Are you ready to revolutionize your customer experience strategy? Avaya,...
Zeus Kerravala Discusses Avaya’s AI Strategy, Real-World Applications, and Leadership Transition
Discussion with Zeus Kerravala on Avaya’s Announcements and AI Agent Deployments at Gitex – CX Today News
Are you curious about the latest developments...
Salesforce Aims to Revolutionize the Insurance Industry with Newest AI Update
Salesforce Launches AI-Powered Solution for Insurance Brokerages: Financial Services Cloud (FSC)
Salesforce has once again proven itself to be a leader in innovation with...
SAP Launches AI Agents for Cross-Functional Collaboration in Business
SAP Introduces Collaborative AI Agents to Enhance Copilot Joule: A Game-Changer for Modern Business
The Future of AI in Business: SAP Introduces Collaborative AI...
Talkdesk Fully Embraces AI Agents, Guarantees “Autonomous, Highly Personalized” Customer Experience
Talkdesk Confirms Integration of AI Agents Across Entire AI Suite: Introducing Talkdesk Ascend AI Platform
The integration of AI agents across Talkdesk’s entire AI...
Is AI the Key to Genesys Going Public?
Genesys Files for IPO: What Does This Mean for the Company and Investors?
The news of Genesys confidentially filing for an initial public offering...
Cisco Unveils New AI Agent Innovations for Webex Contact Center at WebexOne 2024
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8×8 Introduces AI-Enhanced Cloud Platform Enhancements, Boosting Revenue by 17.9%
8×8 Enhances Cloud Platform with AI-Powered Features and Customer Engagement Capabilities
Are you looking for the latest advancements in cloud communications and customer engagement...
Achieving Harmony Between Human and AI Contact Center Agents: Insights from JetBlue
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