Siena Secures $4.7 Million Funding for AI Solution Centered on Customer Service
Siena Raises $4.7 Million for Autonomous AI Customer Service Solution
The future of customer service is here, and it's autonomous AI solutions like Siena that are leading the way. With $4.7 million...
Fujitsu tests AI customer service solution at supermarket chain in Japan
Fujitsu Limited Unveils New AI Module for Retailers to Enhance Customer Experience
Are you tired of the same old marketing tactics that don't seem to resonate with your customers? Well, Fujitsu Limited...
Uniphore Enhances X Platform with Unparalleled AI Capabilities
Uniphore Enhances X Platform with New Innovations for Customer and Employee Experiences
Uniphore, a leading provider of AI solutions, has recently unveiled a series of new innovations to its X Platform, aimed...
Leaders of CX All-Stars Share Their Top Challenges for 2024
In the fast-paced world of customer experience (CX), staying ahead of the curve is essential. As part of the CX All-Stars series, 50 CX leaders were asked to name the biggest...
The Current Landscape of Customer Experience in Financial Services for the Year 2022
Exploring the Impact of Customer Experience in the Financial Services Industry
In today's rapidly evolving business landscape, customer experience (CX) has become a crucial factor for success, especially in the financial services...
Overcoming Four Challenges for AI-Driven Customer Experience
Exploring the Frontiers of Technology in Management: AI-Powered Virtual Agents and Customer Service Strategy
Are you considering implementing AI-powered virtual agents for your company's customer service? In a recent article by MIT...
AI bots are missing a crucial skill needed for customer service roles
The Impact of AI in Contact Centers: Balancing Empathy and Efficiency
AI is a fascinating and complex technology that has the potential to revolutionize many industries, including customer service. In contact centers,...
Fujitsu Introduces AI Platform “Fujitsu Kozuchi” to Simplify Access to AI and ML Solutions...
Fujitsu Unveils New AI Platform "Fujitsu Kozuchi" at Technology Summit in Madrid
Are you ready to take your business to the next level with cutting-edge AI and ML technologies? Look no further...
AI’s Future Role in Contact Centers
The Future of AI in Contact Centers: Key Trends and Transformations
The Future Role of AI in the Contact Centre
In the fast-paced world of customer service, the role of artificial intelligence (AI)...
Luxury Brands Embrace Generative AI to Address Traditional and Modern Challenges
Exploring the Impact of GenAI on Luxury Brands: Opportunities and Limitations
Luxury brands are embracing the power of Generative AI to revolutionize the way they interact with customers and streamline their internal...
New
Quiq Announces New Chief Experience Officer and Senior Vice President of...
Quiq Welcomes CX Veterans Mike Zinne as Chief Experience Officer and Cristina Bravo Olmo as SVP of Marketing
In the rapidly evolving world of customer...
