Microsoft Implements AI-Powered Agents for Thousands of Customers, Continues Feud with Salesforce Microsoft Implements AI-Powered Agents for Thousands of Customers Microsoft has recently announced that...

Artificial Intelligence revolutionizes customer experience and service delivery

July 4, 2024

Expert Tips for Success: How to Prepare Your CX Organization for...

October 21, 2024

The CIO of LastPass outlines a vision for driving business strategy...

May 24, 2024

HOT NEWS

Industry News

Enhancing Customer Experience with Artificial Intelligence

Best Strategies

6 Risk Management Tips for Dealing with the Risks of Generative...

Challenges and Solutions

The Potential of Gen AI in Credit Consumer Services

CX and AI

Top 5 Tips from Hopper on Implementing a Contact Center GenAI Agent – CX Today

LEAVE A REPLY Cancel reply

New

Microsoft Rolls Out Numerous Internal and External AI Agents

Artificial Intelligence revolutionizes customer experience and service delivery

Expert Tips for Success: How to Prepare Your CX Organization for...

The CIO of LastPass outlines a vision for driving business strategy...

HOT NEWS

Enhancing Customer Experience with Artificial Intelligence

6 Risk Management Tips for Dealing with the Risks of Generative...

The Potential of Gen AI in Credit Consumer Services

T-Mobile and OpenAI Collaborate to Develop Groundbreaking AI Engine for Customer...

EDITOR PICKS

AI Has the Potential to Transform Productivity and Culture – Let’s...

GenAI Kapture CX Unveils Agentic EX to Transform Employee Experience in...

Integrating AI into Your Customer Experience Technology Stack

POPULAR POSTS

Download the Top 10 Customer Experience Trends for 2025 from the...

AI is driving a customer-centric shift in the CX paradigm

Generative AI Dominates in 2024: CX All-Stars

POPULAR CATEGORY

The significance of taking a proactive approach in customer service