Is an AI-Centric Strategy the Best Option for Enterprise Communications? – Discussion with Industry Experts
In today’s rapidly evolving technological landscape, the use of artificial intelligence (AI) has become increasingly prevalent in enterprise communications. However, is an AI-centric strategy truly the best option for businesses looking to enhance their communication capabilities? This is the question that CX Today’s Charlie Mitchell explores in a recent video discussion with industry experts Dominic McDonald, CEO of ULAP, and Dom Black, Growth Director & Principal Analyst at Cavell.
During the discussion, the experts delve into the implications of tech vendors using the term “AI” in their product descriptions and how this may impact customers’ purchase intentions. They also explore why some brands may opt for a non-AI-centric approach to enterprise communications and discuss the verticals in which this conversation is most prevalent.
One company that is actively supporting businesses in taking a non-AI-centric approach to enterprise communications is ULAP. To learn more about ULAP’s solutions in this space, you can visit their website.
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In a world where technology is constantly evolving, it’s important for businesses to carefully consider their approach to enterprise communications. Whether you’re a proponent of AI-centric strategies or prefer a different approach, staying informed and engaging in discussions like the one led by CX Today can help you make the best decisions for your organization’s communication needs.
