Leveraging Speech AI Systems to Enhance Customer Experience Applications
Unlocking the Potential of Speech-to-Text APIs and Speech AI in Customer Experience Applications
The Power of Speech AI in Enhancing Customer Experience
Speech-to-text technology has long...
Exciting Updates from Kore.ai, Genesys, Qualtrics, Dialpad, and UiPath
Top News Stories in CX Innovation and Industry Layoffs
Are you ready to dive into the latest news in the customer experience industry? From groundbreaking...
20 Practical Applications of Generative AI in Customer Service
20 Innovative Use Cases of Generative AI in Customer Service Transformation
The customer service space is constantly evolving, and one of the key drivers of...
Zendesk Enhances Its Generative AI Features, Introduces Additional Safeguards and Controls
Zendesk Expands Customer Service Suite with New Generative AI Capabilities
Zendesk, a leading customer service software provider, has recently announced the expansion of its customer...
SAP Integrates Generative AI Throughout Its Customer Experience Suite
SAP Unveils New GenAI Capabilities for CX Portfolio: Enhancing Service, Sales, Marketing, and Commerce Teams
SAP has recently introduced generative AI (GenAI) capabilities to its...
SAP Introduces New Customer Experience AI Features
SAP Announces New Generative AI Capabilities for SAP Customer Experience Portfolio, Empowering Businesses to Deliver Intelligent, Personalized Customer Experiences
The Future of Customer Experience: SAP...
SAP Introduces New Generative AI Features for CX Suite
SAP's Generative AI Evolution in Customer Experience: Unveiling Advanced Features in the CX Suite
SAP, the global leader in enterprise software, is making waves in...
Sabio aims to maximize the value of data and AI
Sabio Positioned as Europe's Leading Digital Experience Transformation Services Partner with Salesforce and Genesys Alignment
The recent announcement of the alignment between Salesforce and Genesys...
Zendesk purchases Klaus to enhance customer experience with AI-driven quality assurance
Zendesk Acquires Klaus to Enhance Customer Service Quality Assurance Management
In the world of customer experience (CX) management, Zendesk has made a strategic move to...
Workshop on AI and Human CX Hosted by Glance and Axos Bank
"Glance and Axos Bank to Co-Host Workshop on Integrating AI with Human Customer Service at Customer Contact Week"
Are you a customer experience leader looking...
New
Content Guru’s Agent Assist AI poised for exponential growth in the...
Exploring Content Guru with CEO Sean Taylor: Big CX Update Series
Are you interested in learning about the latest trends in customer experience (CX) technology?...
