White House mandates agencies to create AI strategies and appoint leaders
White House Orders Federal Agencies to Expand Use of Artificial Intelligence and Name Chief AI Officers
The White House’s recent directive to federal agencies...
Digital Succession Achieves AWS Generative AI Competency, Enhancing AI-Powered Transformation with AI-First Strategies
Successive Digital Attains AWS Generative AI Competency, Elevating Expertise in AI-driven Business Transformation
In the rapidly evolving landscape of digital transformation, Successive Digital has...
The significance of taking a proactive approach in customer service
The Role of AI in Customer Experience: Enhancing Proactive Outreach
In the ever-evolving landscape of customer experience (CX), one major role that has rapidly...
Ikea’s Customer Experience Strategy is Providing Improved Customer Recommendations
Ikea's New System for Customer Recommendations: A Game-Changer in Retail Strategy
Ikea, the Swedish retail giant known for its flat-pack furniture, has recently revamped its...
Creating connections for AI tasks
Navigating the Complexities of AI Workload Network Design: Meeting Critical Requirements and Implementing Specialized Solutions
The rapid rise of artificial intelligence (AI) has brought to...
12 Must-Listen AI Podcasts
Top AI Podcasts to Stay Current on Artificial Intelligence Trends
In today's fast-paced world, staying up to date on the latest developments in artificial intelligence...
Personalized Marketing, Not Generic Branding: Evaluating AI Usage
The Impact of AI on Brand Identity: Maintaining Consistency and Trust
In today’s digital age, artificial intelligence (AI) plays a significant role in shaping...
Simplifai Receives AI-Driven Customer Experience Innovator Award at the 15th CX Strategy Summit and...
Simplifai Receives AI-driven Customer Experience Innovator Award: Shaping the Future of Customer Engagement
The recent summit on the Evolution of CX in a Digital-First Era...
AI and CX Transformation: Predicted Contact Center Trends for 2024
Contact Center Trends in 2024: AI, NLP, and Analytics Reshaping the Industry
In the ever-evolving landscape of contact centers, the year 2024 promises to be...
The Advantages of Using an Intelligent Virtual Agent (IVA) for CX
Elisa Replaces Chatbot with Intelligent Virtual Agent Annika: A Case Study in Telecom Industry
In the ever-evolving world of customer service, Finnish telecommunications company Elisa...
New
Cloud Software Group and Microsoft announce an eight-year strategic partnership to...
Cloud Software Group Inc. and Microsoft Corp. Announce Eight-Year Strategic Partnership Agreement
The recent announcement of a strategic partnership agreement between Cloud Software Group Inc....
