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The AI Customer Digest
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Posts by The AI Customer Digest
The AI Customer Digest
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Industry News
AI in Action: A Showcase by EXL
The AI Customer Digest
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February 9, 2025
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CX and AI
Predictions for the Future of Customer Experience in 2025
The AI Customer Digest
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February 9, 2025
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Technology and Tools
14 Must-Attend Customer Experience Conferences in 2024
The AI Customer Digest
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February 9, 2025
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Best Strategies
AI Agents: They’ve Already Arrived
The AI Customer Digest
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February 9, 2025
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Technology and Tools
Comparing AI Agent Assist Software in 2024: A Guide
The AI Customer Digest
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February 8, 2025
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Best Strategies
What Can We Expect from the 2025 CCaaS Product Innovation Roadmap?
The AI Customer Digest
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February 8, 2025
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Industry News
Unlocking the Secret to Successful Teamwork
The AI Customer Digest
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February 8, 2025
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Challenges and Solutions
Customers Prefer Human Interaction Over AI for Customer Service
The AI Customer Digest
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February 8, 2025
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Technology and Tools
Leveraging AI for Enhanced Customer Engagement in CRM
The AI Customer Digest
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February 7, 2025
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Best Strategies
Essential Features, Trends, and Providers of CCaaS Platforms
The AI Customer Digest
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February 7, 2025
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Industry News
Exciting Updates from OpenAI, Google, Salesforce, and Verint in the World...
The AI Customer Digest
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May 26, 2024
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Recent Developments in the CX Sector: OpenAI, Google CCaaS Update, Salesforce Features, and Verint Data Hub Integration Last week was a whirlwind in the customer...
SAP consolidates customer experience applications onto a single platform and introduces...
December 12, 2024
Zendesk to collaborate with startups specializing in artificial intelligence
June 21, 2024
Qualtrics places its bets on Experience Agents in the competitive enterprise...
March 19, 2025
HOT NEWS
Best Strategies
AI Cybersecurity: The Essential Priority for Businesses
Industry News
Salesforce and IBM Enhance Collaboration, Focus on Advancements in AI and...
Technology and Tools
Generative AI in Customer Service: A Breakthrough in 2023
Industry News
Twilio Partners with OpenAI to Enhance Conversational AI Features