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The AI Customer Digest
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The AI Customer Digest
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Industry News
AI Has the Potential to Transform Productivity and Culture – Let’s...
The AI Customer Digest
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June 29, 2025
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CX and AI
GenAI Kapture CX Unveils Agentic EX to Transform Employee Experience in...
The AI Customer Digest
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June 28, 2025
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Technology and Tools
Integrating AI into Your Customer Experience Technology Stack
The AI Customer Digest
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June 28, 2025
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Challenges and Solutions
Startek® Generative AI Receives 2025 Excellence in Customer Service Award for...
The AI Customer Digest
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June 28, 2025
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CX and AI
Revolutionizing India’s Healthcare Sector through AI-Powered Customer Experience – Express Healthcare
The AI Customer Digest
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June 28, 2025
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Best Strategies
How Anthropic Shapes Claude’s Personality
The AI Customer Digest
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June 27, 2025
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CX and AI
Agentic AI and SaaS: The Next Frontier in Customer Experience
The AI Customer Digest
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June 26, 2025
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Challenges and Solutions
Customer Science Enhances CX Integrator with AI and Automation
The AI Customer Digest
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June 26, 2025
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Industry News
How Will AI Revolutionize the Human Element of Insurance?
The AI Customer Digest
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June 26, 2025
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Industry News
10 AI Stocks Poised for Explosive Growth
The AI Customer Digest
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June 25, 2025
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Challenges and Solutions
The Impact of Generative AI on Customer Service
The AI Customer Digest
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June 13, 2024
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The Gist: Generative AI Revolutionizing Customer Service In today's fast-paced world, managing customer expectations is more challenging than ever. With 52% of customers dropping a...
Comparing AI Agent Assist Software in 2024: A Guide
July 12, 2024
Zendesk Teams Up with Anthropic and AWS to Enhance AI Technology
May 26, 2024
Steve Miranda Reveals Oracle’s Plan to Improve Applications Using AI and...
September 16, 2024
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Technology and Tools
Kapture CX introduces AutoQA: AI-driven automatic quality assurance software
Technology and Tools
Best 10 Digital Customer Experience (CX) Software Platforms of 2020
CX and AI
Survey by Kapture CX shows that AI powered sentiment analysis is...
Technology and Tools
Best 10 Customer Service Software Tools for 2024