Lowe’s Unveils ‘ask Mylow’: An AI-Powered Virtual Advisor for Home Improvement Projects
Revolutionizing Home Improvement: Meet ‘ask Mylow’ by Lowe’s
In an era where technology seamlessly integrates into our daily lives, Lowe’s has taken a bold step forward in the home improvement sector with the launch of ‘ask Mylow,’ an AI-powered virtual advisor designed to simplify your DIY projects. This innovative tool, developed in collaboration with OpenAI, is set to transform the way we approach home improvement, making it more accessible and less daunting for everyone.
The Need for Smart Solutions
Home improvement can often feel overwhelming, even for seasoned DIY enthusiasts. With countless decisions to make—from choosing the right paint color to figuring out the best time to plant grass seed—it’s easy to get lost in the details. Recognizing this challenge, Lowe’s has invested in cutting-edge technology to create solutions that empower customers and enhance their shopping experience.
Seemantini Godbole, Lowe’s Chief Digital and Information Officer, emphasizes this commitment: “Home improvement is inherently complex and can feel overwhelming… that’s why Lowe’s has invested in AI and emerging technologies to create solutions that truly help our customers.” With Mylow, Lowe’s aims to deliver unparalleled customer service, ensuring that both customers and associates are well-informed and equipped to tackle any project.
What Can Mylow Do?
Mylow serves as a conversational partner, ready to answer a variety of home improvement questions in real-time. Whether you’re wondering when to plant grass seed, how to measure your kitchen for new flooring, or what the most popular paint color is, Mylow has you covered. Here are just a few examples of the questions Mylow can help with:
When do I plant grass seed?
How do I measure my kitchen for a new floor?
What’s the most popular paint color?
How do I get my faucet to stop leaking?
This level of accessibility not only empowers customers to make informed decisions but also enhances the overall shopping experience at Lowe’s.
A Vision for the Future
Chandhu Nair, Lowe’s Senior Vice President of Technology, highlights the significance of Mylow in the company’s tech-forward vision: “The development and introduction of Mylow exemplifies the tech-forward vision of the Lowe’s brand. We’re doubling down with emerging technology collaborators like OpenAI to solve problems for our customers.” This commitment to innovation positions Lowe’s as a leader in the retail space, setting a new standard for customer engagement.
How to Access Mylow
Currently available on both desktop and mobile web, Mylow is accessible to MyLowe’s Rewards loyalty members and can be found at lowes.com/Mylow. But that’s not all—customers can look forward to Mylow’s voice capabilities and integration into the Lowe’s app later this year, making it even easier to get the help you need while on the go.
Conclusion
With the launch of ‘ask Mylow,’ Lowe’s is not just keeping pace with technological advancements; they are setting the bar for what customer service in retail can look like. By harnessing the power of AI, Lowe’s is making home improvement projects more manageable and enjoyable for everyone. So, whether you’re a DIY novice or a seasoned pro, Mylow is here to guide you every step of the way. Embrace the future of home improvement—your next project just got a whole lot easier!
