Verint Celebrates Customer Excellence at 2024 EMEA Inspire Awards
Verint (NASDAQ: VRNT) recently hosted the 2024 EMEA Inspire Awards in London, celebrating customer excellence in the realms of customer experience (CX) and employee experience (EX) automation. The event recognized 26 winners across eight categories, showcasing successful implementations of CX Automation, AI, and analytics. Among the notable platinum winners were Tryg for Best AI Augmented Workforce, Sky Italia for Innovating with AI & Analytics, Florius for CX Automation Champion, ASDA Mobile for Supercharged Self-Service, and Capitec Bank for Engaged Customer of the Year 2024.
The awards ceremony highlighted the achievements of organizations from various sectors and regions, demonstrating Verint’s strong market presence and commitment to delivering exceptional AI-powered success for businesses, customers, and agents. With a diverse client base and a focus on delivering tangible AI Business Outcomes, Verint continues to lead in CX Automation.
The event showcased the power of AI and CX automation in driving digital-first engagement, enhancing self-service capabilities, and ensuring regulatory compliance. The recognition of these successful implementations underscores the importance of leveraging technology to enhance customer and employee experiences in today’s competitive landscape.
Verint’s commitment to customer excellence and innovation was evident throughout the ceremony, with the company’s leadership in CX Automation reaffirmed by the success stories shared by the award winners. As organizations continue to prioritize customer and employee satisfaction, Verint remains at the forefront of delivering cutting-edge solutions that drive meaningful business outcomes.
Overall, the 2024 EMEA Inspire Awards served as a testament to the transformative impact of AI and automation in shaping the future of customer and employee experiences. Congratulations to all the winners for their outstanding achievements and contributions to the field of CX and EX automation.
