Enhanced Collaboration Between Verint and Five9 to Provide AI-Powered Customer Experience

Verint® and Five9 Announce Deeper Partnership for AI Market Leadership

In today’s fast-paced business world, customer experience is key to success. Companies are constantly looking for ways to improve their customer interactions and provide top-notch service. That’s where the partnership between Verint and Five9 comes in.

Verint and Five9, two industry leaders in AI technology, have joined forces to create a seamless cloud-to-cloud platform integration. This integration allows organizations to harness the power of AI to achieve tangible business outcomes and set new standards for excellence in customer experience.

With this partnership, customers can now easily integrate the Five9 Intelligent CX Platform with Verint Cloud Solutions. This means that organizations have access to a wide range of industry-leading technologies in the cloud, giving them superior control and choice in selecting and deploying CX automation solutions.

Jake Butterbaugh, Senior Vice President of International Sales and Global Partners at Five9, emphasized the importance of providing customers with choice and best-fit technology solutions. The native cloud-to-cloud integration, fully supported by Five9, is a testament to the strong and enduring partnership between the two companies.

John Bourne, Senior Vice President of Global Channels and Alliances at Verint, highlighted the benefits of the deepened partnership in helping customers achieve tangible AI business outcomes. The new cloud-to-cloud connectivity makes it easier than ever for organizations to leverage AI technology and enhance their customer interactions.

Overall, the partnership between Verint and Five9 is a game-changer for organizations looking to elevate their customer experience. By combining the power of AI technology with seamless cloud-to-cloud connectivity, companies can drive real business results and deliver exceptional service to their customers.

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