Exploring Contact Center AI Trends with Verint’s Chief Product Officer: A CX Today Interview
Are you curious about the latest trends in customer experience (CX) technology? Look no further than our latest video featuring Jaime Meritt, Chief Product Officer at Verint, as he discusses the exciting world of contact center AI.
In this episode of our Big CX Trends series, hosted by CX Today’s Charlie Mitchell, we delve into Verint’s specialized bot strategy and how it is shaping the future of contact center AI. Meritt shares examples of these specialized bots and explains how they pair with an Open Platform approach to enhance customer interactions.
If you want to stay ahead of the curve and learn more about the cutting-edge developments in CX technology, be sure to check out the rest of our CX Trends sessions. Simply click the link here to watch the full series.
Don’t miss out on this opportunity to gain valuable insights into the future of customer experience. Watch the video now and discover how contact center AI is revolutionizing the way businesses interact with their customers.
