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The AI Customer Digest

The AI Customer Digest
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Challenges and Solutions

AI Chatbots vs Human Agents: The Customer Support Conundrum

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Industry News

Exciting Updates from Amazon, Zoom, and SugarCRM in Customer Experience

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CX and AI

Afiniti Introduces Latest AI-Powered Avaya Integration

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Technology and Tools

Adobe Study: 57% of Indian Consumers Prefer AI-Enabled Tools Over Human...

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Best Strategies

Investment in digital transformation driven by customer experience and artificial intelligence

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Challenges and Solutions

The CIO of LastPass outlines a vision for driving business strategy...

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Industry News

Executives Informed and COPC Inc. to Launch AI for Customer Experience...

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Technology and Tools

Is AI poised to dominate data analytics?

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Best Strategies

Simplifai Receives AI-Driven Customer Experience Innovator Award at the 15th CX...

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Challenges and Solutions

AI in Manufacturing at Hannover Messe 2024

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Industry News

Zendesk introduces new pricing model based on outcomes for AI agents

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Zendesk Introduces Outcome-Based Pricing for AI Agents: A Shift Towards Value-Based Pricing Model The introduction of Outcome-Based Pricing for AI agents by Zendesk marks a...

New Teradata solution enables rapid deployment of scalable agentic AI –...

AI Customer Support: Applications, Guidelines, and Ethical Considerations

Exploring the Major Salesforce-NVIDIA Announcement

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