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The AI Customer Digest

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Oracle Enhances Service & Sales Teams with Advanced AI Features

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CX and AI

Key Insights from The Forrester Wave Report on Conversational AI for...

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Zendesk Teams Up with Anthropic and AWS to Enhance AI Technology

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Technology and Tools

The Significance of Marketing Automation

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Best Strategies

GenAI chatbots in customer care introduce a higher level of responsibility

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Approaching Contact Center Bots with Care: The Blueprint for Conversational AI

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Industry News

Five9 Secures Its Biggest Deal Yet, AI Bookings Increase by 15...

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Challenges and Solutions

Updating Military Strategies for the Digital Era

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Industry News

Exciting Customer Experience Updates from Salesforce, Microsoft, Zendesk, and Vonage

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HubSpot Revolutionizes Content Marketing, Expands Commerce Hub Globally

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How the Acquisition of Ultimate Could Transform Zendesk

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Zendesk Acquires Ultimate: Driving Industry-Specific Innovation and Portfolio Integration Zendesk's recent announcement of its agreement to acquire Ultimate, a customer service automation company, has sparked...

Report: Many Fortune 500 Companies Highlight AI Risks in SEC Filings

Preparing for AI in Customer Experience

Lawsuit Filed Against LinkedIn for Allegedly Utilizing Customer Data to Train...

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