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The AI Customer Digest

The AI Customer Digest
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CX and AI

Krisp’s AI-Driven Live Interpretation: Overcoming Language Barriers Instantly

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Industry News

By 2029, Gartner Forecasts Agentic AI Will Resolve 80% of Customer...

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Challenges and Solutions

Priya Vijayarajendran Named CEO of ASAPP

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Industry News

Trusst AI: Revolutionizing Customer Experience with Support from OIF Ventures –...

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CX and AI

Talkdesk Innovates Healthcare Industry with AI Agents – CX Today

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Technology and Tools

HP® Tech Takes: AI Customer Service Solutions for Small Businesses on...

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Best Strategies

Gartner’s Study on Generative AI in Marketing Uncovers a Mix of...

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Challenges and Solutions

Understanding Omnichannel Customer Service – IBM

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Industry News

New Teradata solution enables rapid deployment of scalable agentic AI –...

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Challenges and Solutions

The Pitfalls of AI Customer Experience Design

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Industry News

Exciting Customer Experience Updates from NICE, Genesys, Pega, and Sanas

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AI Milestones and Innovations in CX: NICE Unveils CX-aware AI Platform, Genesys Secures Largest AI Deal, and More! This week in the world of customer...

Moving Forward: Implementing AI-Powered Customer Engagement Strategies in the Industry

Zendesk Teams Up with Anthropic and AWS to Enhance AI Technology

Leveraging Technology for Enhanced Customer Experiences

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