Exploring the Latest in CX with Five9’s Chief Technology Officer and Head of AI

Are you curious about the latest trends in customer experience technology? Look no further than our latest episode of CX Today’s Big CX Update series, where Susie Harrison sits down with Jonathan Rosenberg, Chief Technology Officer and Head of AI at Five9.

In this insightful interview, Jonathan discusses which products and services are making the biggest impact on customers, what exciting developments are on the roadmap for Five9, and how these advancements will benefit customers in the long run. Additionally, he delves into the tech trends that are currently shaping the landscape for CX teams, providing valuable insights for businesses looking to stay ahead of the curve.

If you want to stay informed about the latest innovations in customer experience technology, be sure to check out the full video on our YouTube channel. And don’t forget to explore the rest of our Big CX Update series for more exclusive interviews with industry leaders. Click here to watch now!