ConnectWise Enhances RMM and RPA Solutions, Mitel Launches AI-Powered CX Platform, and More MSP News

ConnectWise continues to innovate and enhance its remote monitoring and management (RMM) and robotic process automation (RPA) solutions, providing efficiency improvements across business functions. The recent enhancements announced by ConnectWise offer intelligent automation and improved workflow capabilities that will drive better customer experiences, enhance technician productivity, and reduce labor costs.

One of the key improvements includes automated patching with a significant expansion of third-party patching titles, covering 10 times more applications than last year. This will make it easier for businesses to stay up to date with software updates and security patches, ultimately improving overall system performance and security.

Additionally, ConnectWise RMM and RPA now offer access to a library of more than 1,200 intelligent alerts and new out-of-the-box workflows based on power users’ experience. These enhancements will streamline processes and make it easier for technicians to identify and address issues quickly and efficiently.

As technology continues to evolve, it’s crucial for businesses to stay ahead of the curve and leverage tools that can help them operate more effectively. ConnectWise’s latest enhancements are a testament to their commitment to providing cutting-edge solutions that empower businesses to succeed in today’s fast-paced digital landscape.

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