Top Customer Experience Conferences to Attend in 2024
Are you looking to stay ahead of the curve when it comes to customer experience trends and technology? Attending industry conferences is one of the best ways for businesses to do just that. In today’s digital age, customers expect seamless and personalized experiences, making it crucial for businesses to stay informed and adapt to changing expectations.
One of the biggest customer experience events of the year is Salesforce’s Dreamforce conference, scheduled for Sept. 17 to 19 in San Francisco. With speakers like Jane Goodall, Kate Hudson, and Matthew McConaughey, this event promises to be both informative and inspiring. If you’re interested, you can register for the event here.
But Dreamforce is just the beginning. There are several other top customer experience conferences to look out for in 2024. Here are some key events to mark on your calendar:
MarTech
When: March 19-20
Where: Virtual event
Cost: Free
Register: Here
Speakers: Brett Bothe, Sneh Kakileti, Mike Kaput, Lourenco Mello, Talisha Padgett
Adobe Summit
When: March 26-28
Where: Las Vegas and virtual
Cost: $0-$2,095
Register: Here
Speakers: Lidia Fonseca, Cleve Gibbon, Ann Handley, Lisa Melton, Shaquille O’Neal
Qualtrics X4 Summit
When: May 1-3
Where: Salt Lake City
Cost: $1,399-$2,098
Register: Here
Keynote Speakers: Ed Bastian, Mira Murati, Chris Nassetta, Michelle Obama, Steve Squeri, Lindsey Vonn, Dwyane Wade
Customer Service & Experience West 2024
When: May 13-14
Where: San Diego
Cost: $2,199-$2,999
Register: Here
Speakers: Chris Callister, Shelly Griessel, Brian Higgins, Sean Lee, Alice Pope, Katie Webb
Salesforce Connections
When: May 22-23
Where: Chicago
Cost: $999-$1,299
Register: Here
Speakers: Matthew Blonder, Andy Chang, Lisa Harkness, Sabrina Heise, Ariel Kelman, Angela Rueda, Julio Cesar Santos De Castro, Trovon Williams
These are just a few of the many exciting conferences happening in 2024. Whether you’re interested in marketing, customer service, or AI technology, there’s something for everyone. Stay ahead of the curve and make sure to mark your calendar for these must-attend events.
