Dialpad Unveils Latest GenAI Innovations for Contact Centers at Google Next Event The recent Google Next event was a platform for Dialpad to showcase its...

Oracle broadens the use of generative AI in its CX applications

December 28, 2024

Priya Vijayarajendran Named CEO of ASAPP

March 6, 2025

24 Essential AI Marketing Tools for Your Team

February 17, 2025

HOT NEWS

Challenges and Solutions

AI bots are missing a crucial skill needed for customer service...

Industry News

The Impact of DeepSeek’s Disruption on the AI Industry and the...

CX and AI

Zendesk to collaborate with startups specializing in artificial intelligence

CX and AI

Top 12 Contact Center Platforms in 2025

LEAVE A REPLY Cancel reply

New

Dialpad Unveils New Generative AI Technology for Contact Centers

Oracle broadens the use of generative AI in its CX applications

Priya Vijayarajendran Named CEO of ASAPP

24 Essential AI Marketing Tools for Your Team

HOT NEWS

AI bots are missing a crucial skill needed for customer service...

The Impact of DeepSeek’s Disruption on the AI Industry and the...

Zendesk to collaborate with startups specializing in artificial intelligence

Endless Opportunities for Service Providers in Conversational AI

EDITOR PICKS

The Importance of ‘Boring’ AI in Enhancing Customer Service

Startek® awarded for innovative Generative AI technology with 2025 Artificial Intelligence...

Enhancing the Customer Experience Industry with AI: Smarter, Faster, Better

POPULAR POSTS

Generative AI Dominates in 2024: CX All-Stars

AI is driving a customer-centric shift in the CX paradigm

Artificial Intelligence’s Impact on Business Operations

POPULAR CATEGORY

Which AI is Better for Customer Experience: Conversational AI or Generative...