Exploring Key Insights and Lessons from Customer Contact Week Nashville 2024
Are you a CX leader looking to stay ahead of the curve in customer experience? Look no further than Customer Contact Week Nashville 2024! This event offers a unique opportunity for CX professionals to immerse themselves in keynotes, workshops, and networking opportunities with industry peers.
One such CX leader who has benefited from attending CCW events is Cheryl China, SVP of Retail Servicing at Citizens Bank. Cheryl has attended multiple CCW events in recent years and has brought back valuable insights and lessons to her team. In a recent conversation with CX Today’s Charlie Mitchell, Cheryl shared some of the key takeaways from CCW that have made a lasting impact on her approach to customer experience.
From key insights that have reshaped her strategy to lessons that she is passing on to her colleagues, Cheryl’s experience at CCW has been invaluable. She also highlighted the importance of the CCWomen Summit, a dedicated space for women in CX to connect, learn, and grow together.
If you’re eager to learn from CX experts like Cheryl and stay updated on the latest trends in customer experience, be sure to sign up for the CX Today newsletter. And for more engaging content and insights, don’t forget to subscribe to our YouTube channel and join the conversation on our Twitter and LinkedIn pages.
Customer Contact Week Nashville 2024 is shaping up to be a must-attend event for CX leaders looking to elevate their customer experience strategies. Don’t miss out on this opportunity to learn, connect, and grow with industry peers. See you there!
