Exploring Cisco’s AI-Powered CX Features: Context Summaries and Recommended Responses

Exploring Cisco’s CX Strategy with AI and New Features: Interview with Sudarshan Dharmapuri

Are you curious about how artificial intelligence is shaping the customer experience strategy at Cisco? Look no further than our latest session with CX Today’s Tom Wright and Cisco’s Sudarshan Dharmapuri.

During this insightful discussion, we delve into the ways in which AI is driving Cisco’s CX strategy. From new features like context summaries and suggested responses to the innovative Agent Wellness solution, Cisco is at the forefront of leveraging technology to enhance customer interactions.

If you want to learn more about these exciting developments, be sure to visit Webex.com for additional information. And if you enjoyed this session, don’t forget to subscribe to our channel for more engaging content like this.

Join the conversation on our Twitter and LinkedIn pages to stay up to date with the latest news and insights in the world of customer experience. We can’t wait to connect with you and continue exploring the endless possibilities of AI in CX.

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