Exploring the Rise of Agentic AI in Customer Experience with TechSee VP Jon Burg

Are you curious about the future of AI in customer experience? Look no further than CX Today’s recent webinar featuring Jon Burg, VP Strategy at TechSee, as he delves into the rise of agentic AI.

Agentic AI is a fascinating concept that explores how artificial intelligence can take on a more proactive and autonomous role in decision-making. In this webinar, Burg discusses how agentic AI makes decisions, addresses concerns around safety and unintended consequences, and explores the dynamic between AI and human agents in customer experience.

One of the most intriguing aspects of agentic AI is its potential to replicate human cognition. By understanding how AI can mimic human thought processes, businesses can unlock new opportunities for enhancing customer interactions and driving business growth.

If you’re eager to learn more about the impact of AI on your business, be sure to sign up for the webinar. This is a valuable opportunity to gain insights into how AI can revolutionize your customer experience strategy.

And if you enjoyed this webinar, don’t forget to subscribe to CX Today’s YouTube channel for more engaging content. Join the conversation on Twitter and LinkedIn to stay up to date on the latest trends in AI and customer experience.

The future of AI in customer experience is bright, and agentic AI is leading the way. Don’t miss out on this exciting opportunity to learn from industry experts and discover how AI can transform your business.