Deepening Partnership Between Verint and Five9 to Enhance Customer Experience with AI Technology

Verint® and Five9 Announce Native Cloud-to-Cloud Platform Integration and Seamless Support for Customers

In today’s fast-paced business world, customer experience is key to success. That’s why the recent announcement of a deeper partnership between Verint® and Five9 is such exciting news for organizations looking to elevate their customer experience game.

The new cloud-to-cloud platform integration between Verint and Five9 brings together two industry leaders in AI technology, providing customers with a seamless and powerful array of business outcomes. This integration allows organizations to fully connect their cloud solutions, making it easier than ever to deliver exceptional customer experiences.

Jake Butterbaugh, Senior Vice President of International Sales and Global Partners at Five9, highlighted the importance of this partnership, stating, “We remain committed to giving our customers choice for best-fit technology solutions backed by industry-leading professional services and support staff. This native cloud-to-cloud integration, fully supported by Five9, is a testament to our strong and enduring partnership as we help companies set new standards for excellence in customer experience.”

John Bourne, Senior Vice President of Global Channels and Alliances at Verint, echoed Butterbaugh’s sentiments, emphasizing the tangible AI business outcomes that customers can now achieve through this partnership. The deepened collaboration between Verint and Five9 not only benefits customers but also enhances the partner ecosystem of both organizations, providing seamless access to cutting-edge technologies in the cloud.

The Five9 Intelligent CX Platform, powered by Five9 Genius AI, offers a comprehensive suite of solutions designed to elevate customer experiences and drive better business outcomes. With a focus on hyper-personalized customer interactions and empowered employees, Five9’s platform aims to make every customer interaction more connected, effortless, and personal.

Overall, the partnership between Verint and Five9 represents a significant step forward in the world of customer experience. By leveraging the power of AI and cloud technology, organizations can now deliver exceptional customer experiences that set new standards for excellence. To learn more about Five9 and their innovative solutions, check out their Company Profile.

With this new cloud-to-cloud integration, the future of customer experience looks brighter than ever. Stay tuned for more updates on how Verint and Five9 are transforming the customer experience landscape.

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