Federal IT prioritizing AI and CX in 2025 budget request

White House Budget Request for Federal Civilian IT in 2025 Focuses on Strategic Investments in AI and Customer Experience

Are you curious about the latest developments in federal civilian IT spending? The White House has proposed a budget for fiscal 2025 that focuses on strategic investments in artificial intelligence and customer experience. This budget request of $75.1 billion is the smallest increase since 2013, signaling a shift towards more targeted and impactful technology investments.

The Office of Management and Budget is urging agencies to prioritize IT modernization and innovation to support secure technology integration. While some agencies will see a decrease or flat IT budget for 2025, there is a push for governmentwide modernization efforts through funds like the Federal Citizen Services Fund and the IT Oversight and Reform fund.

The Technology Modernization Fund, which allows agencies to access funding for critical IT projects, is also part of the budget request. Despite a decrease in funding from the previous year, the TMF remains a crucial resource for advancing key priorities such as cybersecurity and digital transformation.

One of the key focuses of the 2025 budget request is preparing for the future of AI. The administration is proposing significant funding for agency Chief AI Officers and talent recruitment to accelerate the adoption of AI technologies across government. Additionally, there is a strong emphasis on enhancing customer experience through investments in specialized CX teams at various agencies.

Overall, the 2025 budget request reflects a strategic approach to federal IT spending, with a focus on modernization, innovation, and preparing for emerging technologies like AI. Stay tuned for more updates on how these investments will shape the future of government technology.

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