Wednesday, April 2, 2025

AI Boosts Customer Service Revenue

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The Future of AI in Customer Experience: Trends for 2025 Artificial intelligence (AI) is revolutionizing the way enterprises approach customer experience (CX). No longer...

Industry News

The Importance of ‘Boring’ AI in Enhancing Customer Service

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Demystifying AI: Making Customer Service Easy and Boring In a world where flashy technology often steals the spotlight, it’s refreshing to hear that AI...

Startek® awarded for innovative Generative AI technology with 2025 Artificial Intelligence...

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Startek Wins 2025 Artificial Intelligence Excellence Award for Generative AI Solution Startek, a global customer experience solutions provider, has recently been recognized for its...

CX and AI

Best Strategies

Digital Succession Achieves AWS Generative AI Competency, Enhancing AI-Powered Transformation with AI-First Strategies

Successive Digital Attains AWS Generative AI Competency, Elevating Expertise in AI-driven Business Transformation In the rapidly evolving landscape of digital transformation, Successive Digital has once again proven its expertise by achieving...

Can AI ever fully understand the complexities of human interaction?

The Impact of AI on Customer Experience: Balancing Tech & Humanity In a world where AI is becoming increasingly prevalent in customer service, the question of whether AI can truly understand...

Retailers are using AI to enhance customer experience and prevent losses

Exploring the Challenges and Opportunities of AI Adoption in Retail Unlocking the Potential of AI in Retail: Challenges and Opportunities In the fast-paced world of retail, staying ahead of the curve is...

Challenges and Solutions

Technology and Tools

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