AI-powered Google Cloud transforming businesses
Navigating the Rapid Pace of Change: Insights from Google Cloud’s Bobby Allen
In a world where the speed of change is dizzying, Bobby Allen,...
Industry News
AI could be utilized by Google to expand its dominance in...
US Department of Justice Attorney Calls for Strong Measures Against Google in Antitrust Trial
The battle between Alphabet’s Google and the US Department of...
AI-powered Google Cloud transforming businesses
Navigating the Rapid Pace of Change: Insights from Google Cloud’s Bobby Allen
In a world where the speed of change is dizzying, Bobby Allen,...
CX and AI
Best Strategies
The Common Pitfalls of AI in Customer Experience
Avoiding Common Pitfalls in AI-Driven Customer Experience: How to Get It Right
Artificial Intelligence (AI) has become a buzzword in the world of customer experience (CX). Companies are increasingly turning to...
White House mandates agencies to create AI strategies and appoint leaders
White House Orders Federal Agencies to Expand Use of Artificial Intelligence and Name Chief AI Officers
The White House’s recent directive to federal agencies regarding the expansion of artificial intelligence (AI)...
The significance of taking a proactive approach in customer service
The Role of AI in Customer Experience: Enhancing Proactive Outreach
In the ever-evolving landscape of customer experience (CX), one major role that has rapidly emerged for AI is better proactive outreach....
Challenges and Solutions
