Friday, April 4, 2025

Beta version of Webex Contact Center with AI Assistant will be available soon

Cisco Announces Availability of New Webex Solutions and Features from WebexOne Event Cisco has recently announced the release of several new solutions and features at WebexOne, with many of them now available...

AI usage surges, posing capacity planning challenges for datacentre operators

The Impact of AI Democratisation on Global Colocation Capacity Demand: A JLL Report The rise of artificial intelligence (AI) technologies is reshaping the landscape of datacentres worldwide. According to a recent report...

Lenovo’s dedication to customer support and sustainability in supply chain acknowledged

Lenovo Leading the Way in Customer Service and Sustainability In today's digital age, customers expect more from businesses than ever before. With access to digital apps and tools, customers are looking for...

Improving Data Center Efficiency with Direct-to-Chip Liquid Cooling

The Future of Data Centers: Direct-to-Chip Liquid Cooling Revolutionizing AI and High-Performance Computing in 2024 The integration of artificial intelligence (AI) and advanced cooling technology is revolutionizing data centers in 2024. With...

AI Steals the Show at Lenovo Tech World Hong Kong

Survey Shows AI Poised to Take Off in Hong Kong: 95% of CIOs Say AI Budgets Met or Exceeded, But Challenges Remain The future of artificial intelligence (AI) in Hong Kong is...

Updating Military Strategies for the Digital Era

Modernizing Defense: Key Steps for NATO and the EU in the Digital Age The recent Munich Security Conference (MSC) highlighted the importance of technology in shaping the future of international security. As...

The Future Impact of GenAI on Customer Service: Insights from Sprinklr

Exploring the Impact of Generative AI in Customer Service: A Conversation with Sprinklr's Lead Solution Specialist In the ever-evolving landscape of customer service, the role of artificial intelligence (AI) is becoming increasingly...

AI Chatbots vs Human Agents: The Customer Support Conundrum

Exploring the Role of Chatbots in Customer Service: Finding the Balance between Efficiency and Empathy In recent times, the role of chatbots in customer service has been a hot topic of discussion,...

The CIO of LastPass outlines a vision for driving business strategy and innovation

Navigating the Role of a CIO: Challenges, Strategies, and Vision for the Future In the fast-paced world of technology, the role of a Chief Information Officer (CIO) is more critical than ever....

AI in Manufacturing at Hannover Messe 2024

Advancing Manufacturing Excellence with AI at Hannover Messe 2024 Are you ready to witness the future of manufacturing? At this year's Hannover Messe trade fair, SAP and its partners showcased how they...

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Addressing Today’s Issues with an Eye Towards Tomorrow’s Challenges

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Navigating the Private Cellular Continuum: Why 4G LTE is the Solution for Today's Business Challenges In the ever-evolving world of technology, the debate between private...

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