Friday, March 14, 2025

Collaboration between Infosys and ServiceNow to Revolutionize Customer Experience with AI-driven Industry Solutions

Infosys and ServiceNow Strengthen Collaboration to Transform Customer Experiences with Generative AI-powered Industry Solutions Infosys and ServiceNow are joining forces to revolutionize customer experiences with the power of generative AI. This collaboration,...

From Chatbots to GPT4o: The Evolution of AI Customer Service

Exploring the Impact of AI in Customer Service: Efficiency, Personalization, and Proactive Solutions In today's fast-paced world, customer service plays a crucial role in shaping the overall experience customers have with a...

IBM and SAP to Enhance Partnership to Assist Clients in Evolving into Next-Generation Enterprises...

"IBM and SAP Announce New Value Generation Partnership Initiative for Client Productivity and Innovation with Generative AI Capabilities and Industry-Specific Cloud Solutions" Are you ready to unlock the next era of innovation...

Beta version of Webex Contact Center with AI Assistant will be available soon

Cisco Announces Availability of New Webex Solutions and Features from WebexOne Event Cisco has recently announced the release of several new solutions and features at WebexOne, with many of them now available...

AI usage surges, posing capacity planning challenges for datacentre operators

The Impact of AI Democratisation on Global Colocation Capacity Demand: A JLL Report The rise of artificial intelligence (AI) technologies is reshaping the landscape of datacentres worldwide. According to a recent report...

Lenovo’s dedication to customer support and sustainability in supply chain acknowledged

Lenovo Leading the Way in Customer Service and Sustainability In today's digital age, customers expect more from businesses than ever before. With access to digital apps and tools, customers are looking for...

Improving Data Center Efficiency with Direct-to-Chip Liquid Cooling

The Future of Data Centers: Direct-to-Chip Liquid Cooling Revolutionizing AI and High-Performance Computing in 2024 The integration of artificial intelligence (AI) and advanced cooling technology is revolutionizing data centers in 2024. With...

AI Steals the Show at Lenovo Tech World Hong Kong

Survey Shows AI Poised to Take Off in Hong Kong: 95% of CIOs Say AI Budgets Met or Exceeded, But Challenges Remain The future of artificial intelligence (AI) in Hong Kong is...

Updating Military Strategies for the Digital Era

Modernizing Defense: Key Steps for NATO and the EU in the Digital Age The recent Munich Security Conference (MSC) highlighted the importance of technology in shaping the future of international security. As...

The Future Impact of GenAI on Customer Service: Insights from Sprinklr

Exploring the Impact of Generative AI in Customer Service: A Conversation with Sprinklr's Lead Solution Specialist In the ever-evolving landscape of customer service, the role of artificial intelligence (AI) is becoming increasingly...

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Exploring the Ethical Implications of AI within SAP

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Ensuring Ethical AI at SAP: A Look at the Guidelines and Processes Artificial intelligence (AI) is becoming increasingly integrated into our daily lives, from virtual...

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