Oracle harnesses generative AI to enhance customer service and drive growth in marketing and...
Oracle Corp. Unveils New Generative AI Capabilities to Boost Productivity in Customer Service, Marketing, and Sales
Oracle Corp. is making waves in the world of generative artificial intelligence with the introduction of...
Immediate Actions Policymakers Can Take to Address Deepfakes
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In today's digital age, the rise of deepfakes...
EY and IBM Introduce AI Solution to Boost HR Productivity and Efficiency
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Are you tired of spending countless hours on repetitive HR tasks and processes? Do you wish there...
Consider Reading These 9 Top CRM Books
Top CRM Books Worth Reading for Business Success
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Overcoming AI Customer Service Concerns
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AI adoption in customer service is on the rise, with more and more businesses incorporating AI technology to enhance...
Top 9 AI Call Center Software and Tools for 2024
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In today's fast-paced business environment, customer service is a critical aspect of any successful organization. With the rise of AI technology, call...
IgniteSAP: A Look at SAP CX in 2024
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In the ever-evolving landscape of SAP Customer Experience (CX), professionals are facing a myriad of challenges and opportunities as we...
Collaboration between Infosys and ServiceNow to Revolutionize Customer Experience with AI-driven Industry Solutions
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Infosys and ServiceNow are joining forces to revolutionize customer experiences with the power of generative AI. This collaboration,...
From Chatbots to GPT4o: The Evolution of AI Customer Service
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In today's fast-paced world, customer service plays a crucial role in shaping the overall experience customers have with a...
IBM and SAP to Enhance Partnership to Assist Clients in Evolving into Next-Generation Enterprises...
"IBM and SAP Announce New Value Generation Partnership Initiative for Client Productivity and Innovation with Generative AI Capabilities and Industry-Specific Cloud Solutions"
Are you ready to unlock the next era of innovation...
New
Webinar on Contact Centre: Exploring CX Trends that Will Shape the...
"Unlocking the Future of CX: AI Trends in Contact Centre Webinar Hosted by Business Systems"
Are you looking to stay ahead of the competition in...
