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The AI Customer Digest

The AI Customer Digest
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Technology and Tools

Martech Tools Are Overcoming CX Challenges

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Best Strategies

The Customer Segmentation Guide Has Evolved

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Challenges and Solutions

Startek® Generative AI Receives 2025 Excellence in Customer Service Award for...

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Industry News

Zoho Enhances Its Low-Code Development Platform with AI Features

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CX and AI

Ibex to Present AI-Driven Customer Experience Solutions for Utilities at

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Technology and Tools

Why Customer Success Initiatives in Software Companies Are Falling Short

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Industry News

InterVision Boosts AI Development with AWS LLM League and Amazon SageMaker

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Technology and Tools

Forecasting the Global Market Size and Share of AI for Sales...

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Challenges and Solutions

Agents’ Honest Opinions on AI in Customer Service

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CX and AI

Informatica and Carnegie Mellon Collaborate on AI Research

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Challenges and Solutions

New Generative AI Solutions Launched by Dialpad and Zendesk for Enhanced...

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Dialpad and Zendesk Launch GPT-Powered Innovations in CX Technology The world of customer experience (CX) technology is constantly evolving, with new innovations and advancements being...

Agenda for Forrester’s CX Summit EMEA 2024 Unveiled

Customers are adopting AI-driven customer service

GenAI Empowers APAC Customer Experiences to Achieve Maximum Potential

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