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The AI Customer Digest

The AI Customer Digest
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Best Strategies

The Role of AI in Strengthening Customer Relationships for CX Leaders

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Industry News

Vietnamese AI startups with Vin Gro receive investments from domestic accelerators

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Challenges and Solutions

Becoming Proficient in the Evolution of the AI Contact Center

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Industry News

Singapore Airlines partners with Salesforce for collaboration

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Industry News

Salesforce and TripADeal introduce new AI-powered travel showcase

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CX and AI

Leveraging AI for Real-Time Personalization in Marketing, ET BrandEquity

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Challenges and Solutions

Ibex to Sponsor CCW Executive Exchange 2025 in Austin

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Challenges and Solutions

Leveraging AI and Automation to Address Common Customer Experience Challenges

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Industry News

Top 10 AI News Updates Shaking Up Wall Street – Insider...

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Technology and Tools

Vodafone enhances customer experience with Microsoft’s GenAI tools

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CX and AI

Zendesk Becomes First in Customer Experience Industry to Introduce Outcome-Based Pricing...

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Zendesk Introduces Outcome-Based Pricing for AI Agents, Revolutionizing Customer Service Pricing Model The Future of Customer Service: Zendesk Introduces Outcome-Based Pricing for AI Agents In a...

Genesys Lands “Biggest Ever” Standalone AI Deal and Shows Major CCaaS...

The Role of IBM AI in Enhancing Customer Experience (CX)

Key Highlights from Avaya at Gitex 2024

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