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The AI Customer Digest

The AI Customer Digest
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Technology and Tools

Martech Tools Are Overcoming CX Challenges

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Best Strategies

The Customer Segmentation Guide Has Evolved

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Challenges and Solutions

Startek® Generative AI Receives 2025 Excellence in Customer Service Award for...

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Industry News

Zoho Enhances Its Low-Code Development Platform with AI Features

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CX and AI

Ibex to Present AI-Driven Customer Experience Solutions for Utilities at

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Technology and Tools

Why Customer Success Initiatives in Software Companies Are Falling Short

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Industry News

InterVision Boosts AI Development with AWS LLM League and Amazon SageMaker

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Technology and Tools

Forecasting the Global Market Size and Share of AI for Sales...

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Challenges and Solutions

Agents’ Honest Opinions on AI in Customer Service

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CX and AI

Informatica and Carnegie Mellon Collaborate on AI Research

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Industry News

McDonald’s Ditches AI for Drive-Thru Orders: What’s the Future of Fast-Food...

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McDonald's Discontinues AI Drive-Thru Ordering Experiment: What's Next? McDonald’s AI Drive-Thru Experiment Comes to an End: What’s Next for the Fast-Food Giant? McDonald’s recent announcement to...

Redefining Strategic Growth with AI in Customer Experience

Forethought AI has published its CX Benchmark Report

Overcoming 5 Challenges of Contact Center AI

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