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The AI Customer Digest
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The AI Customer Digest
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http://theaicustomerdigest.com
Challenges and Solutions
Preparing Contact Center Leaders for Generative AI
The AI Customer Digest
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June 14, 2024
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Best Strategies
Research from Aberdeen emphasizes the significance of artificial intelligence in customer...
The AI Customer Digest
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June 14, 2024
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Technology and Tools
4 Innovative Strategies for Enhancing Customer Experience with AI
The AI Customer Digest
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June 14, 2024
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Challenges and Solutions
AI in Customer Service: Introducing Your New Partner
The AI Customer Digest
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June 14, 2024
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Best Strategies
6 Risk Management Tips for Dealing with the Risks of Generative...
The AI Customer Digest
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June 14, 2024
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CX and AI
Qualtrics Introduces Latest AI-Driven Suites for Customer Experience, Employee Experience, and...
The AI Customer Digest
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June 13, 2024
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Technology and Tools
7 Key Challenges in Account-Based Marketing and Their Solutions
The AI Customer Digest
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June 13, 2024
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Challenges and Solutions
The Impact of Generative AI on Customer Service
The AI Customer Digest
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June 13, 2024
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Best Strategies
New IT Plan from DHS Addresses Workforce, AI, and CX Challenges
The AI Customer Digest
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June 13, 2024
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CX and AI
Gartner Advises Against Replacing Human Agents with AI
The AI Customer Digest
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June 13, 2024
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Industry News
SAP Introduces Latest AI-Powered Retail Features
The AI Customer Digest
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May 28, 2024
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SAP SE Unveils New AI-Driven Retail Capabilities to Optimize Business Processes and Drive Profitability and Customer Loyalty Are you a retailer looking to optimize your...
Zendesk enhances customer support solutions with AI capabilities
July 2, 2024
How to Develop a Successful AI Strategy for Your Business in...
February 22, 2025
Supporting front-line and back-office staff with AI & CX technology during...
December 19, 2024
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Technology and Tools
The future of generative AI in customer service: sink or swim
Technology and Tools
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Leveraging IVAs for Increased Efficiency and Growth
Technology and Tools
Generative AI boosts marketing and sales to new heights