Home Challenges and Solutions Utilizing Gen AI and Amazon Connect for Contact Center Optimization Challenges and Solutions Utilizing Gen AI and Amazon Connect for Contact Center Optimization By The AI Customer Digest - December 23, 2024 656 0 LinkedinFacebookTwitterEmail © Copyright – autocontently.com RELATED ARTICLESMORE FROM AUTHOR Challenges and Solutions Startek® Generative AI Receives 2025 Excellence in Customer Service Award for Technology of the Year Challenges and Solutions Customer Science Enhances CX Integrator with AI and Automation Challenges and Solutions Genuine CX Challenges, Effective Solutions Challenges and Solutions AI-Driven Customer Experience Transformation in Financial Services | NASSCOM Challenges and Solutions UK Public Sector Pursues Unified, Secure AI Customer Experience Solutions Despite Budget Constraints and Legacy Technology, According to 8×8 Report Challenges and Solutions Exploring the Future of Customer Experience in Financial Services: Insights from Abhii Parakh of Prudential Financial and James Wood of Interactions on Agentic AI LEAVE A REPLY Cancel reply Please enter your comment! Please enter your name here You have entered an incorrect email address! Please enter your email address here Save my name, email, and website in this browser for the next time I comment. New Industry News The Latest Trends and Statistics of GenAI in Contact Centers The AI Customer Digest - June 12, 2024 0 The Rise of Generative AI in Contact Centers: Insights and Trends for 2023 The Oxford University Press recently named “rizz”, Word of the Year for... Five9 Executives Discuss Major CCaaS Deal, Generative AI Strategy, and Global... October 28, 2024 NICE Achieves Significant CX AI Milestone by Managing 100 Million Customer... May 27, 2024 8×8 Introduces New AI and Customer Engagement Capabilities November 17, 2024 HOT NEWS Industry News 10 Ways Generative AI Will Transform Agent Experiences Industry News Businesses can now access the most comprehensive and cost-effective AI-powered multichannel... Industry News The Evolution of Contact Center AI: A Look Back and Ahead Technology and Tools Zendesk purchases Klaus to enhance customer experience with AI-powered quality assurance